---
schema_version: "1"
id: c7ede9b2b8ec9eed62397eba1066d45d6e8863ddef7cfc846ecf6f0e77c3e50f
title: Remote Door Lock and Unlock for Vehicles
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_connected_vehicle_remoteaction.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_connected_vehicle_remoteaction.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70ff4be3af6db59fd93bd272d9314a742bcfb2a2ba4f48816203089be96c7137
description: Help customer service representatives lock and unlock vehicle doors remotely in real time. Set up a service process for the remote door lock and unlock action and add the process as an action in the Action Launcher. Work with your integration team to get the latest status of all doors in a vehicle, and send an external request to remotely change the vehicle door status during an emergency. Customer service representatives can help drivers when they’re locked out of their vehicles, when the doors malfunction, or when they’re in an accident.
products:
  - Automotive
release: "264"
---
# Remote Door Lock and Unlock for Vehicles

Help customer service representatives lock and unlock vehicle doors remotely in real time. Set up a service process for the remote door lock and unlock action and add the process as an action in the Action Launcher. Work with your integration team to get the latest status of all doors in a vehicle, and send an external request to remotely change the vehicle door status during an emergency. Customer service representatives can help drivers when they’re locked out of their vehicles, when the doors malfunction, or when they’re in an accident.

Configure integration definitions, flow orchestrations, and Omnistudio components to help the service representatives quickly launch the action. Customize the remote action configuration to extend it for other business requirements.

You can also set up telemetry definitions and telemetry action definitions for a large number of configurations. See [Telemetry Definition and Action Management](https://help.salesforce.com/s/articleView?id=ind.auto_telemetry_defn_actn_mgmt_parent.htm&type=5&language=en_US).

- **[Omnistudio Components for Remote Actions](https://help.salesforce.com/s/articleView?id=ind.auto_remoteaction_omistudio_components.htm&release=264.0.0&type=5)**  
    The Remote Vehicle Door Lock and Unlock service process uses multiple Omnistudio components that help users remotely lock or unlock doors from a Vehicle record page.
- **[Set Up Vehicle Door Lock and Unlock Remote Action](https://help.salesforce.com/s/articleView?id=ind.auto_remoteaction_setup.htm&release=264.0.0&type=5)**  
    Configure a remote action for locking and unlocking vehicle doors. Modify Omnistudio components, set up an integration definition, create a service process definition, and create an action deployment so that service agents can perform the remote action from a Vehicle record page.