---
schema_version: "1"
id: b405550c9fb2362e463c88c57d837e3dc68cc0bb77ad5dd20f6a6aabed1d7d01
title: Create a Service Territory Member
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/associate_providers_with_their_facilities.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.associate_providers_with_their_facilities.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1cc174f7efcb67ee4aecbeb6755b1fcee4bbbce7fbc1ec42d97ae3c124911e12
description: Providers are represented as service resources and facilities are represented as service territories. To associate a provider with a facility for scheduling, create a service territory member record.
products:
  - Health
release: "264"
---
# Create a Service Territory Member

Providers are represented as service resources and facilities are represented as service territories. To associate a provider with a facility for scheduling, create a service territory member record.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
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            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d179670e66">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d179670e66 ">To use Salesforce Scheduler</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d179670e66 ">
              <p>Schedulable resource add-on</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Salesforce Platform Starter license</p>
            </td>

          </tr>
        </tbody>
      </table>

There are a few ways to create service territory member records.

- On a service territory record (for a facility), click **Assign Service Resources**.
- On a service resource record (for a provider), click **Assign Service Territories**.
- On a healthcare practitioner facility record, update the Service Territory Member field.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/images/icon_note.png)
    
    Note Ensure that the Service Territory Member field is available on the Healthcare Practitioner Facility page layout.

Here’s how to do it from a service territory record.

1. From the App Launcher, find and select **Salesforce Scheduler Setup**.
    
    This app opens up multiple object tabs, including Service Territories, Service Resources, Operating Hours, and Work Types.
2. Go to the Service Territories tab.
3. Open a service territory record, then click **Assign Service Resources**.
4. To select one or more service resources, click ![Add icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/health/images/Add_Step_button.png) next to each one.
5. Click **Next**.
6. For each of the selected service resources, select a Territory Type. The default is Primary.
    
    The primary territory is typically the facility where the provider works most often—for instance, near their home branch. Secondary territories are facilities where providers can be assigned to appointments. A service resource can have only one primary service territory but can have multiple secondary service territories.
7. Set start dates for the service resources. Optionally, set end dates.
8. Save your work.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/images/icon_note.png)
    
    Note To view all service territories that a service resource is a member of, see the Service Territories related list on their service resource record page.