---
schema_version: "1"
id: 459b88cf6e8f93f55c234ae1e5ca86e3866d4e27513fab1909f97184295bc46f
title: Get Started with Social Insurance in Public Sector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/aps_social_insurance_admin_getting_started.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.aps_social_insurance_admin_getting_started.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9029bce17dde2a52ab504e352e2ae4763d3a83d632247643a579a7407237fbdd
description: Implement Social Insurance to help your public sector organization manage social insurance benefits, claims, constituent access, and care and service providers. Configure guided claim flows, deploy the Discovery Framework template, and set up an Experience Cloud portal where constituents and employers can file and track claims. Use Public Sector standard objects to set up your program, process claims, deliver benefits, and track and monitor disbursements.
products:
  - Public Sector
release: "264"
---
# Get Started with Social Insurance in Public Sector

Implement Social Insurance to help your public sector organization manage social insurance benefits, claims, constituent access, and care and service providers. Configure guided claim flows, deploy the Discovery Framework template, and set up an Experience Cloud portal where constituents and employers can file and track claims. Use Public Sector standard objects to set up your program, process claims, deliver benefits, and track and monitor disbursements.

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            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/resources-global/_corporate/images/learning_maps/lm_start.png" alt="Play button in a circle"></span>
            </p>
            <p>
              <strong>Get Started</strong>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance.htm&amp;type=5&amp;language=en_US" target="_blank">Social Insurance</a>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_prerequisites.htm&amp;type=5&amp;language=en_US" target="_blank">Social Insurance Prerequisites</a>
            </p>
            <p>
              <a href="https://salesforce.quip.com/tAqwA9bezab6" target="_blank">Agentforce Public Sector Products: User, Feature, and Permission Set
                Licenses</a>
            </p>
            <p style="margin-bottom:0;">
              <a href="https://trailhead.salesforce.com/content/learn/modules/social-program-management-data-model-in-public-sector-solutions" target="_blank">Trailhead: Social Program Management in Public Sector</a>
            </p>
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          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/resources-global/_corporate/images/learning_maps/lm_build_1.png" alt="Wrench in a circle"></span>
            </p>
            <p>
              <strong>Dive In: Deploy and Configure Claim Flows</strong>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_claim_flows.htm&amp;type=5&amp;language=en_US" target="_blank">Social Insurance Claim Flows</a>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_claim_flow_prerequisites.htm&amp;type=5&amp;language=en_US" target="_blank">Claim Flows Prerequisites</a>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_flow_components.htm&amp;type=5&amp;language=en_US" target="_blank">Social Insurance Flows Components</a>
            </p>
            <p style="margin-bottom:0;">
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_deploy_social_insurance_sample_template.htm&amp;type=5&amp;language=en_US" target="_blank">Deploy the Social Insurance Discovery Framework Sample Template</a>
            </p>
          </td>

          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/resources-global/_corporate/images/learning_maps/lm_develop_2.png" alt="Gears in a circle"></span>
            </p>
            <p>
              <strong>Go Deeper: Set Up Claim Flows</strong>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_set_up_file_claim_flow.htm&amp;type=5&amp;language=en_US" target="_blank">Set Up the File a Claim Flow</a>
            </p>
            <p style="margin-bottom:0;">
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_set_up_respond_to_claim_flow.htm&amp;type=5&amp;language=en_US" target="_blank">Set Up the Respond to Claim Flow</a>
            </p>
          </td>

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            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/resources-global/_corporate/images/learning_maps/lm_integrate_2.png" alt="Connector in a circle"></span>
            </p>
            <p>
              <strong>Extend Further: Build a Social Insurance Portal</strong>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_site_prerequisites.htm&amp;type=5&amp;language=en_US" target="_blank">Social Insurance Site Prerequisites</a>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_site.htm&amp;type=5&amp;language=en_US" target="_blank">Build a Social Insurance Experience Cloud Site</a>
            </p>
            <p style="margin-bottom:0;">
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_social_insurance_sharing_settings.htm&amp;type=5&amp;language=en_US" target="_blank">Configure Sharing Settings for Social Insurance</a>
            </p>
          </td>

          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/resources-global/_corporate/images/learning_maps/lm_start_1.png" alt="Play button in a circle"></span>
            </p>
            <p>
              <strong>Get Ready To Implement Benefits</strong>
            </p>
            <p>
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_admin_concept_setupandmaintain_psc.htm&amp;type=5&amp;language=en_US" target="_blank">Omnistudio for Public Sector</a>
            </p>
            <p style="margin-bottom:0;">
              <a href="https://help.salesforce.com/s/articleView?id=ind.psc_task_admin_configure_person_acct.htm&amp;type=5&amp;language=en_US" target="_blank">Set Up Person Accounts</a>
            </p>
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          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>
              <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/resources-global/_corporate/images/learning_maps/lm_outcome_end_2.png" alt="Arrow in a circle"></span>
            </p>
            <p>
              <strong>Know Your Resources: Configure Access and Security</strong>
            </p>
            <p>
              <a href="https://developer.salesforce.com/docs/atlas.en-us.psc_api.meta/psc_api/api_psc_overview.htm" target="_blank">Public Sector Developer Guide</a>
            </p>
            <p style="margin-bottom:0;">
              <a href="https://developer.salesforce.com/docs/atlas.en-us.psc_api.meta/psc_api/psc_data_model_composable_case_management.htm" target="_blank">Social Program Management Data Model in Public Sector</a>
            </p>
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