---
schema_version: "1"
id: ccf1fe966d0ff8393c8565e96fde2fa79904618a1bc0fa3c034ab80ef717707e
title: Set Up an External Storage Search Agent
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/aps_set_up_external_storage_search_agent.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.aps_set_up_external_storage_search_agent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1ff2dd96353a1db7d3ea19c80d8b58eb8c2de4005d352dc71b1cff6eed4d31f4
description: Enable users, such as investigators, caseworkers, and employees to quickly find files stored in Amazon S3 using natural language. Set up an agent to streamline file searches and provide instant access to PDFs, images, audio, and video associated with records.
products:
  - Public Sector
release: "264"
---
# Set Up an External Storage Search Agent

Enable users, such as investigators, caseworkers, and employees to quickly find files stored in Amazon S3 using natural language. Set up an agent to streamline file searches and provide instant access to PDFs, images, audio, and video associated with records.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.psc_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions, user interfaces, and add-ons that support Public Sector.">View supported product editions</a>.</td></tr></tbody></table>

#### See Also

- [Configure Prerequisites for External Storage Search Skills](https://help.salesforce.com/s/articleView?id=ind.aps_external_storage_search_prereq_skills.htm&release=264.0.0&type=5 "Before you set up the agent to assist with the search, verify that your Salesforce org meets the requirements and that external storage is configured.")
- [Set Up an External Storage Search Agent for Experience Cloud Site Users](https://help.salesforce.com/s/articleView?id=ind.aps_external_storage_search_agent_experience_cloud.htm&release=264.0.0&type=5 "Enable Experience Cloud site users to quickly search and retrieve information from Amazon S3 files.")
- [Set Up an External Storage Search Agent for Employees](https://help.salesforce.com/s/articleView?id=ind.aps_external_storage_search_agent_employees.htm&release=264.0.0&type=5 "Enable employees to quickly search and retrieve information from Amazon S3 files.")

## Create and Activate the Agent

1. Create an agent by using the Agentforce Employee Agent template.
2. Add the External Storage Semantic Search subagent.
3. Review the subagent's topics and actions.
4. Save and activate the agent.

For more information, see [Set Up the Employee Agent](https://help.salesforce.com/s/articleView?id=ai.agent_employee_agent_setup.htm&type=5&language=en_US).

## Assign Agent Access

1. From Setup, create a permission set for users who need the External Storage Semantic Search agent.
2. In the permission set, select **Agent Access**.
3. Click **Edit**.
4. Add the External Storage Search agent to the enabled agents.
5. Save the permission set.
6. Assign the permission set to the appropriate users.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-public_sector_solutions-264-0-0-production-enus/25746429-1b1c-4bf3-b014-cf92f9531212/images/icon_note.png)

Note Users must also have access to the Salesforce records and files included in their searches. Agent access doesn't override record-level or file-level access.