---
schema_version: "1"
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title: Outbound Payments for Public Sector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/aps_outbound_payments_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.aps_outbound_payments_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f5acecf22a9d0bca9ecffdc47ae3b68d3d2f4d0fddbe630ff24580522f550d19
description: Centralize the tracking of financial transactions for benefit programs, social insurance, and provider management. Generate payment instructions from approved claims, payment requests, and benefit disbursements, and reconcile completed transactions from your finance system.
products:
  - Public Sector
release: "264"
---
# Outbound Payments for Public Sector

Centralize the tracking of financial transactions for benefit programs, social insurance, and provider management. Generate payment instructions from approved claims, payment requests, and benefit disbursements, and reconcile completed transactions from your finance system.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.psc_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions, user interfaces, and add-ons that support Public Sector.">View supported product editions</a>.</td></tr></tbody></table>

When your agency approves a claim, payment request, or benefit disbursement, the next step is getting money to the recipient. Outbound Payments bridges that gap by generating payment instructions that you send to your Enterprise Resource Planning (ERP) system, and then reconciling the completed transactions that your ERP returns. Any third-party payment to a constituent, agency, contractor, or service provider is handled as an outbound payment.

## Outbound Payments Workflow

At a high level, outbound payments follow this workflow.

1. A record-triggered flow generates a payment instruction when a claim or payment request is approved, or when a benefit disbursement is created.
2. Payment instructions are sent to your ERP system through an integration that you configure. The external ID from your ERP is stored in the payment instruction record's `Instruction Identifier` field.
3. After your ERP completes the payment, the transaction details are sent back to Salesforce.
4. The transaction details are stored as payment records and linked to the original payment instruction, giving you end-to-end visibility into each disbursement.

- **[Outbound Payments Prerequisites](https://help.salesforce.com/s/articleView?id=ind.aps_outbound_payments_prerequisites.htm&release=264.0.0&type=5)**  
    Enable settings, turn on related features, and assign permissions before you configure outbound payments.
- **[Set Up Outbound Payments](https://help.salesforce.com/s/articleView?id=ind.aps_outbound_payments_setup.htm&release=264.0.0&type=5)**  
    Complete these high-level steps to configure outbound payments for your agency.
- **[Create Flows to Generate Payment Instructions](https://help.salesforce.com/s/articleView?id=ind.aps_outbound_payments_flows.htm&release=264.0.0&type=5)**  
    Create a record-triggered flow that generates payment instructions when a claim, payment request, or benefit disbursement meets your criteria.