---
schema_version: "1"
id: ad5282ef13ddaebf1954a7865085d59d2d89a4da58f54e17b287871b7028ecb6
title: Apply for Benefits on Behalf of Someone Else
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/aps_authorized_representative_apply.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.aps_authorized_representative_apply.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7be7e41d4eb9b23496eacd091421d247a61c0b5e41c86a7a504df023ed37b4df
description: As an authorized representative, start a benefit application for someone else, provide your details, and complete consent for the authorization tier with a digital signature.
products:
  - Public Sector
release: "264"
---
# Apply for Benefits on Behalf of Someone Else

As an authorized representative, start a benefit application for someone else, provide your details, and complete consent for the authorization tier with a digital signature.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.psc_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions, user interfaces, and add-ons that support Public Sector.">View supported product editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d30845e60">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d30845e60 ">To apply on behalf of a constituent:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d30845e60 ">Authorized Representative Community Access for Public Sector</td>

          </tr>
        </tbody>
      </table>

Make sure that your admin completed the steps in [Set Up Authorized Representative](https://help.salesforce.com/s/articleView?id=ind.aps_authorized_representative_setup.htm&release=264.0.0&type=5 "Add the Representation pages to your Benefit Assistance Portal site, and connect the consent Omniscripts to your Application Form Framework flow.").

Log in to the Benefit Assistance Portal as a user who has Authorized Representative access.

1. On the portal home page, in the Find and Apply for Benefits card, select **Apply for Someone Else**.
    
    The card also offers Apply for Myself, for constituents who apply on their own behalf.
2. In Applicant Information, complete the Common Questionnaire with the details of the person whom you represent.
    
    Complete these required fields: First Name, Last Name, Gender, Date of Birth, Phone Number, and Preferred Communication Method.
3. In Evaluate Benefits Eligibility, complete the eligibility run, select the benefits to apply for, and then select **Proceed**.
    
    Selecting a benefit adds three sections to the application: the benefit's section, Authorized Representative, and Applicant Acknowledgement and Details Submission.
4. Open **Authorized Representative**, and under Authorized Representative Consent, select the consent statement that applies.
    
    The statement names the authorization tier that it covers.
5. Under Authorized Representative Details, enter your First Name and Last Name.
    
    Full Name appears automatically. You can also add Salutation, Middle Name, Date of Birth, Phone Number, and Email.
6. In eSignature, select the certification statement, add your signature in the Signature box, and then select **Next**.
    
    To sign again, select **Clear Signature**.
7. Complete the Primary Applicant section.
    
    That section presents one consent statement for each authorization, each with its own signature box and its own consent record.
8. In Applicant Acknowledgement and Details Submission, open **Acknowledgment**, and complete **Final Check**.
9. Select the confirmation statement, enter Name, optionally enter Place, add your signature, and then select **Done**.
10. Select **Submit**.

You can submit an application even if you don't have an active authorization on file. If a prior authorization expired, use this flow to renew it as part of the application. After you submit, the application becomes read-only. You can't change any field, and your consent selection stays as you submitted it.

An authorization request goes to the agency for review with a Response Status of New. As the agency acts on the request, the status becomes Seen. It then becomes Signed if the agency grants the authorization, or Rejected if the agency doesn't.