---
schema_version: "1"
id: 3a8847118ea6bef7315702327ac57ca14e0e9cc9061cd6f8be4d071be80a97d6
title: Review a Submitted License or Permit Application
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/aps_agentic_application_intake_review.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.aps_agentic_application_intake_review.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a19036bf4037cfc71a4f8275dc89e67b2aaa0b0c20ff69d77472f48ab5f4f8de
description: Open a submitted license or permit application, review what the applicant provided, and then approve, return, or reject it.
products:
  - Public Sector
release: "264"
---
# Review a Submitted License or Permit Application

Open a submitted license or permit application, review what the applicant provided, and then approve, return, or reject it.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.psc_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions, user interfaces, and add-ons that support Public Sector.">View supported product editions</a>.</td></tr></tbody></table>

1. Open the Application Form record for the submitted application.
    
    The highlights panel and the Details tab show the key fields, including the current stage.
2. Review the information that the applicant provided, along with any documents that they uploaded.
3. To see the records that the application generated, select the **Related** tab.
    
    The tab lists the application's related records, including regulatory transaction fees, assessments, applicants, and document checklist items. To collect payment for those fees, see [Inbound Payments in Public Sector](https://help.salesforce.com/s/articleView?id=ind.psc_inbound_payments.htm&release=264.0.0&type=5 "Collect fees for services such as licenses, permits, and inspections with a fully integrated payments experience.").
4. Approve, return, or reject the application in your agency's approval process.
    
    Your approval process sets the application's stage when you record the outcome.
5. If you return the application, enter the reason.
    
    The reason tells the applicant what to correct before they resubmit.

A returned application keeps its stage and carries a returned flag, so it appears in the applicant's returned applications list. When the applicant resubmits, the application returns to your queue.