---
schema_version: "1"
id: f9d39326bb3d22404be0cd12e30b7e8c615c7937e19d14692930848d8dfd18d6
title: Apply for a License or Permit with Agentic Application Intake
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/aps_agentic_application_intake_apply.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.aps_agentic_application_intake_apply.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e78532bb1b471dc4971680a313c46742ea7b36e6cc9557c66fc28aac75d505cf
description: Start a license or permit application from the Applicant Portal, and complete it in a guided flow with help from an agent.
products:
  - Public Sector
release: "264"
---
# Apply for a License or Permit with Agentic Application Intake

Start a license or permit application from the Applicant Portal, and complete it in a guided flow with help from an agent.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.psc_supported_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the editions, user interfaces, and add-ons that support Public Sector.">View supported product editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d116570e60">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d116570e60 ">To apply for a license or a permit on the portal:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d116570e60 ">Licensing, Permitting, and Inspections for Community User, Agentforce for Public Sector for Community, and Process Unstructured Documents for Customer Community</td>

          </tr>
        </tbody>
      </table>

1. Log in to the Applicant Portal.
2. From the portal navigation, under License and Permits, select **Apply for a License or a Permit**.
3. Answer the pre-screening questions to identify which licenses or permits apply to your situation.
    
    The agent can suggest options based on your answers.
4. Complete each section of the application.
    
    To get help with a field or a question, ask the agent in the side panel. To show or hide the panel, select **Show Application Assistant Agent**.
5. To fill in fields from a supporting document, select **Upload Files** in the upload section, choose the document, and then select **Done**.
    
    Unstructured Document Processing reads the document and fills in the fields that it recognizes. Until the extraction finishes, the document shows the status Pending data merge.
6. Select **Next** to move to the following section.
    
    To return to an earlier section, select **Previous**.
7. Review your answers, and then submit the application.

Track the application from My Dashboard by selecting **View License and Permit Status**. If a reviewer returns your application, it comes back with a reason explaining what to correct, and you can resubmit it.

- **[Save and Resume a License or Permit Application](https://help.salesforce.com/s/articleView?id=ind.aps_agentic_application_intake_save_resume.htm&release=264.0.0&type=5)**  
    Return to an application that you started earlier and continue from where you paused, without entering information again.
- **[Track Your License or Permit Application Status](https://help.salesforce.com/s/articleView?id=ind.aps_agentic_application_intake_track.htm&release=264.0.0&type=5)**  
    Follow the progress of an application that you submitted, and see whether a reviewer returned it to you.