---
schema_version: "1"
id: dc7368d9ae25cb8afa8f5fd8a78bce5866f2c614c00e90de59cab94c2aaf63f9
title: Approvals in Slack
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/approvals_slack.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.approvals_slack.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5e93f9417f3e0dd639708cccfa8dd61aef4f2f44d7bf728e583ee98aec8c23b2
description: With Approvals in Slack, approvers can approve or reject requests and add comments without leaving Slack, while submitters receive real-time updates on their requests. Your Slack actions are saved to Salesforce, so approval data stays consistent across channels.
products:
  - Revenue Cloud
release: "264"
---
# Approvals in Slack

With Approvals in Slack, approvers can approve or reject requests and add comments without leaving Slack, while submitters receive real-time updates on their requests. Your Slack actions are saved to Salesforce, so approval data stays consistent across channels.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions where Advanced Approvals or Flow Approval Processes is enabled</td></tr></tbody></table>

In Slack, reviewers can view approval-related details, such as the work item name, the related record, the submitter, and the condition that triggered the request. The approval and related records are visible in the Slack unfurl and flexpane components. To manage the fields in these components, see [Slack Record Layout](https://help.salesforce.com/s/articleView?id=slack.slack_apps_digital_hq_slack_record_layout.htm&type=5&language=en_US).

When reviewers approve or reject requests in Slack, Salesforce automatically updates the corresponding approval records. For example, approving or rejecting a request updates the approval work item's Status and Comments fields, along with the Action Channel Name field on the related approval submission detail.

## Notifications

- In the Salesforce Slack app, notifications are sent as direct messages to individual reviewers.
- When an approval step is assigned to a public group or queue, each active member receives a direct message.
- To notify group and queue members of approval requests in a shared channel, the approval designer can specify a Slack channel in the approval step.
- If Dynamic Approval Notifications is enabled, direct message notifications also include an AI-generated summary of the approval request.

- **[Turn On Slack Notifications for Approvals](https://help.salesforce.com/s/articleView?id=ind.approvals_turn_on_slack_notifs.htm&release=264.0.0&type=5)**  
    Connect Salesforce to your Slack workspace so that users can receive and act on approval requests in Slack.
- **[Post Approval Notifications to a Slack Channel](https://help.salesforce.com/s/articleView?id=ind.approvals_slack_channel_notifications.htm&release=264.0.0&type=5)**  
    Configure an approval step to post its notification to a specific Slack channel instead of sending it to the assigned group or queue.