---
schema_version: "1"
id: 98b45ab5c9fc6bfbb1684b9460a0207895c388cfbac09119fff9bad7dd6a2f70
title: Grant the Integration User Access to Required Fields
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/analytics_user_read_only_status_reason.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.analytics_user_read_only_status_reason.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fac8ab275e673183d325f8dd13c73031afea01c79d48768554a4182215cc6653
description: To create a prediction model for appointment recommendations, the Analytics Cloud Integration User profile requires read-only access to the Status Reason field in the Service Appointment object.
products:
  - Health
release: "264"
---
# Grant the Integration User Access to Required Fields

To create a prediction model for appointment recommendations, the Analytics Cloud Integration User profile requires read-only access to the Status Reason field in the Service Appointment object.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
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            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d216836e66">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d216836e66 ">To use Einstein Discovery</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d216836e66 ">CRM Analytics for Healthcare</td>

          </tr>
        </tbody>
      </table>

1. Go to Service Appointment on the Object Manager tab.
2. In Fields and Relationships, select **Status Reason**.
3. Click **Set Field-Level Security**.
4. Select the **Read-Only** checkbox for Analytics Cloud Integration User and then save your changes.
    
    Selecting **Read-Only** auto-selects **Visible**, which indicates that the field can be both read and seen.