---
schema_version: "1"
id: 2bff8639c11bf2eebd6acb63fb4cce6f4f18854604aa821d4bbd573eba89b4bb
title: Cancel a Series of Appointments for an Advanced Therapy
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/advanced_therapy_management_cancel_appointment_chain.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.advanced_therapy_management_cancel_appointment_chain.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e81a864d438564d06694f5f29f1a64208682bfbe5879b4021897eba792a262ec
description: Sometimes you can’t reschedule appointments due to unavailability of either the service resources or your enrollees, or both. In such cases, you can cancel the booking entirely.
products:
  - Life Sciences
release: "264"
---
# Cancel a Series of Appointments for an Advanced Therapy

Sometimes you can’t reschedule appointments due to unavailability of either the service resources or your enrollees, or both. In such cases, you can cancel the booking entirely.

### Required Editions

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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health Cloud
                or Life Sciences Cloud</p>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d152432e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d152432e66 ">To access Multi-Step Scheduling features:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d152432e66 ">Manage Multi-Step Scheduling features</td>

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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d152432e66 ">To include users in Salesforce Scheduler appointments:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d152432e66 ">Let a user be included in appointments in Salesforce Scheduler</td>

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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d152432e66 ">To create, edit and delete Health Cloud data:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d152432e66 ">Manage Health Cloud </td>

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1. From the App Launcher, find and select **Care Program Enrollees**.
    
    Alternatively, from the patient’s record page, go to the Related tab and navigate to the Care Program Enrollee list.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-life_sciences-264-0-0-production-enus/ebdafac5-c5fe-47a7-ac14-81533ab4e08f/images/icon_note.png)
    
    Note Make sure you add the Related List lightning component to the patient’s record page.
2. Select the enrollee record associated with the appointment slot that needs canceling.
3. Select **Cancel Slots**.
    
    Under Appointment Slots, the statuses of the appointments are changed to canceled.

#### See Also

- [_Salesforce Help_: Schedule Appointments Using Published Slots](https://help.salesforce.com/s/articleView?id=ind.advanced_therapy_management_schedule_appointments_using_published_slots.htm&release=264.0.0&type=5 "Search for published slots and schedule appointments for patients enrolled in a work procedure.")