---
schema_version: "1"
id: 50833710f9b31acfb61328325dc7b1cfc29100ae9b33e9474c76461001b01035
title: Enable Video Calls
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_virtual_care_enable_video_calls.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_virtual_care_enable_video_calls.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dacf669ab11e117caf64e59e19d7178a43ecc93267f46263d18cb30341b06961
description: Enable Video Calls so that you can set up video appointments.
products:
  - Health
release: "264"
---
# Enable Video Calls

Enable Video Calls so that you can set up video appointments.

### Required Editions

Before you enable Video Calls, verify that you have enabled and configured Provider Search, Intelligent Appointment Management, and Salesforce Scheduler.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
            </td>

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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d84696e65">User Permissions
              Needed</th>
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        </thead>
        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d84696e65 ">To administer Video Calls:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d84696e65 ">Health Cloud Video Calls permission set</td>

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1. From Setup, in the Quick Find box, enter Video Call, and then select **Video Call Settings**.
    
    If your org doesn't include Video Call Settings, contact Salesforce Customer Support to verify that you have the required license.
2. On the Video Call Settings page, select **Enable** to turn on Video Calls.
3. Click **Accept** when you see the disclaimer.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/images/icon_note.png)
    
    Note Clicking **Decline** disables Video Calls.
    
    You see a guided setup page that helps you set up the Video Calls feature.