---
schema_version: "1"
id: dd4e350170c67820882e9ff792e08722af54ff4b5c673e076d36a19c817a3dd9
title: Create a Named Credential for Virtual Care
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_virtual_care_create_a_named_credential.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_virtual_care_create_a_named_credential.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5e05ae1bba3266da1b3ab1e08a04f03393fa92340d3b990ebcc47d79bc7efdb8
description: Create a named credential to specify the URL of an AWS Chime callout endpoint and its required authentication parameters. Then specify the named credential as a callout endpoint to let Salesforce handle all authentication to AWS Chime.
products:
  - Health
release: "264"
---
# Create a Named Credential for Virtual Care

Create a named credential to specify the URL of an AWS Chime callout endpoint and its required authentication parameters. Then specify the named credential as a callout endpoint to let Salesforce handle all authentication to AWS Chime.

### Required Editions

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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d94935e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d94935e66 ">To view named credentials:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d94935e66 ">View Setup and Configuration administrative permission in the user's profile</td>

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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d94935e66 ">To create, edit, or delete named credentials:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d94935e66 ">Customize Application administrative permission in the user's profile</td>

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The AWS Cloud Formation template creates a single Identity and Access Management (IAM) user with specific role and permissions defined by IAM policies. An IAM user is a resource (person or application) that can make AWS API requests using its credentials. Coordinate with the AWS admin who performed the AWS Cloud Formation setup to obtain the user's IAM access key and secret, as you need them when configuring the Salesforce Named Credential.

1. From Setup, in the Quick Find box, enter Named Credentials, then select **Named Credentials**.
2. Click ![drop down arrow to the right of the New button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/health/images/actions_button.png) next to **New** and select **New Legacy**.
    
    ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/images/icon_important.png)
    
    Important In Winter ’23, Salesforce introduced an improved named credential that is extensible and customizable. Virtual Care currently requires the Legacy Named Credential.
3. Enter a label.
4. In the URL field, enter the base URL for REST endpoints. For example, enter https://service.chime.aws.amazon.com.
    
    This value is for informational purposes. Instead of using the value specified here, Salesforce determines the correct endpoint to use based on your region.
5. Leave the Certificate field blank.
6. Select **Named Principal** as the identity type.
7. Select **AWS Signature Version 4** as the authentication protocol.
8. Enter the AWS access key ID created during AWS setup.
9. Enter the AWS secret access key created during AWS setup.
10. Enter the appropriate AWS region for Amazon Chime Meeting control from us-west-2, ap-southeast-1, eu-central-1, or us-east-1.
    
    Choose the same region that the AWS admin chose when connecting AWS to Salesforce.
11. Enter Amazon Chime as the AWS service.
12. Ensure that the **Generate Authorization Header** is selected.
13. Save your changes.

#### See Also

- [_Salesforce Help_: Named Credentials](https://help.salesforce.com/s/articleView?id=xcloud.named_credentials_about.htm&type=5&language=en_US)
- [_Salesforce Help_: Define a Legacy Named Credential](https://help.salesforce.com/s/articleView?id=xcloud.named_credentials_define.htm&type=5&language=en_US)