Install the Claims Data Model (Managed Package Feature)

The Health Cloud claims functionality is delivered as an unmanaged package containing a set of external objects that you customize to fit your organization's specific requirements. Note that you cannot install this unmanaged package unless you are still using the Health Cloud managed package, which is no longer available for new Health Cloud customers since June 2024.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

Before installing the Claims package, make sure your organization has a Salesforce Connect license and that you’ve installed and configured Health Cloud. You also need the Health Cloud Platform permission set license. Assign the Health Cloud Utilization Management permission set to access the Health Cloud Platform permission set license.

  1. Paste the URL for the Claims package into your browser navigation bar. If you’re using Windows OS, press Enter. For Mac, press Return.
  2. Select Install for All Users and then click Install.
    Installation may take a while. You can click Done now and check your email later for confirmation that installation was successful.
  3. Verify installation of the unmanaged package.
    1. In Setup, use Quick Find to find Installed Packages.
      Look for Health Cloud Claims Extension.