---
schema_version: "1"
id: 656a8b7cd5f6521b48601618630d40500f55c23413e99d348ba4fd020c13449d
title: Register and Ship Devices for Care Programs
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_registerdevice_createshippingrequest.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_registerdevice_createshippingrequest.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 661e1d55bafb6c97a56d37c5d8485197ea0aed7fd97124e810951436b4301ed4
description: Help patients stay on course with their care metric targets by registering healthcare devices or creating a shipping request to deliver devices to them. Care Coordinators can then track biometric data from these devices, identify healthcare gaps, and engage with patients for follow-ups.
products:
  - Life Sciences
release: "264"
---
# Register and Ship Devices for Care Programs

Help patients stay on course with their care metric targets by registering healthcare devices or creating a shipping request to deliver devices to them. Care Coordinators can then track biometric data from these devices, identify healthcare gaps, and engage with patients for follow-ups.

## Configure Tab Visibility

You can configure which tabs to show on the Register Device and Create Shipping Request screen to give your users a streamlined experience.

1. From Setup, in the Quick Find box, enter Flows, and select **Flows**.
2. In the list of flows, click **Register Device and Create Shipping Request**.
3. In Flow Builder, double-click **Register Device and Create Shipping Request**.
4. In the Edit Screen window, click **Register Device and Create Shipping Request**.
5. Configure which tabs to show.
    - To display both the Register Devices and the Create Shipping Requests tabs, on the right pane, in the Tab Settings field, enter All.
    - To display the Register Devices tab only, on the right pane, in the Tab Settings field, enter Register.
    - To display the Create Shipping Requests tab only, on the right pane, in the Tab Settings field, enter Ship.
6. Click **Done**.

## Add an Action to the Patient’s Account Page

Configure an action for the flow you created and add the action to the person account page layout.

1. From the object management setting for Accounts, click **Buttons, Links, and Actions**.
2. Select **New Action**.
3. In Action Type, select **Flow**.
4. In Flow, select **Register Device and Create Shipping Request**.
5. In Standard Label Type, select **None**.
6. Add a label, name, and description for the new action.
7. Save your changes.
8. From the object management setting for Person Accounts, go to Page Layouts.
9. Select **Person Account Layout**.
10. From the Mobile & Lightning Actions menu, drag the **Register Device and Create Shipping Request** field onto an editable part of the page.
11. Save your changes.

## Register a Device for a Patient

1. On the patient’s account page, click **Register Device and Create Shipping Request**.
2. Select the products that represent the device types to register, and then click **Next**.
3. Register devices for the patient.
4. Save your changes.

## Create a Shipping Request

1. On the patient’s account page, click **Register Device and Create Shipping Request**.
2. Select the products that represent the device types to ship to the patient, and then click **Next**.
3. Add the shipping information for the devices that you want to ship to the patient:
    1. Click the **Create Shipping Request** tab.
    2. Click **Edit** next to Quantity.
    3. Add the shipping information for the device, and then click **Save Shipping Info**.
4. Save your changes.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-life_sciences-264-0-0-production-enus/ebdafac5-c5fe-47a7-ac14-81533ab4e08f/images/icon_note.png)

Note Starting Summer ‘21, the organization-wide default sharing setting for the Product object is Private. If you’re new to Salesforce, to use the object for device registrations, change the sharing setting to Public Read/Write.