---
schema_version: "1"
id: b3d73d5bdebfd8fb3b1b6250e81a9ae643feca15cc9f2e7c2308f4569389a41a
title: Create User Records for Care Program Site Participants
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_programs_create_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_programs_create_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2de34d35c3297511394b4cbb67e43685d9ef41c455226899395bba8f493670d8
description: Create user records that include permission for participants to log in to a site in order to review and consent to the related forms. Person accounts store information about specific people by combining certain account and contact fields into one record. Person accounts are the recommended record types for care plan participants.
products:
  - Life Sciences
release: "264"
---
# Create User Records for Care Program Site Participants

Create user records that include permission for participants to log in to a site in order to review and consent to the related forms. Person accounts store information about specific people by combining certain account and contact fields into one record. Person accounts are the recommended record types for care plan participants.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health Cloud
                or Life Sciences Cloud</p>
            </td>

          </tr>
        </tbody>
      </table>

Make sure to enable Experience Cloud in your org.

1. From the App Launcher, find and select **Accounts**.
2. To open a patient’s record page, click the name of a patient
3. Click ![Dropdown for quick action buttons](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-life_sciences-264-0-0-production-enus/ebdafac5-c5fe-47a7-ac14-81533ab4e08f/life_sciences/images/lex_icon_action_list_item_dropdown.png), and select **Enable Customer User**.
    
    This option opens a new user record in your Salesforce org with some details prepopulated from the contact record.
4. Edit the user record for this external user and assign the Customer Community Plus license and the cloned Customer Community Plus profile.
5. Click **Save**.
6. Select **Permission Sets** and add the cloned Health Cloud Starter (for Life Sciences Cloud) or Health Cloud Foundation (for Health Cloud) permission set and the permission set you created to manage access to consent forms.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-life_sciences-264-0-0-production-enus/ebdafac5-c5fe-47a7-ac14-81533ab4e08f/images/icon_note.png)

Note Make sure to add the user to the library associated with the care program consent forms.