---
schema_version: "1"
id: e20515b44259603119f6298bc08055e78029d4737d2abc5d35b3dfef77baf197
title: My Care Requests-Utilization Management Intake Specialist
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_enhanced_analytics_mycareumintake_dashboard.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_enhanced_analytics_mycareumintake_dashboard.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 647f9c7d2b07b0001da6e3fead95990a59db9ede659294b0c4b89139968d046d
description: The My Care Request dashboard gives intake specialists a comprehensive overview of their care requests and review status. Use the visualizations to quickly identify the requests that require immediate attention based on the due date, and take informed actions on the care reviews.
products:
  - Health
release: "264"
---
# My Care Requests-Utilization Management Intake Specialist

The My Care Request dashboard gives intake specialists a comprehensive overview of their care requests and review status. Use the visualizations to quickly identify the requests that require immediate attention based on the due date, and take informed actions on the care reviews.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions of Health Cloud
                with the Revenue Intelligence for Health or CRM Analytics for Health Cloud add-on
                license.</p>
            </td>
          </tr>
        </tbody>
      </table>

You can filter the care requests based on the member state, time period, request type, and case owner. Use the metrics and charts in the dashboard to view:

- The total count of open cases assigned to the user based on the selected filters.
- The count of your care requests with review status.
- The requests that need your immediate attention.
- The priority of the requests based on the due date.

Use the Care Request Details section to view the summary of all your care requests based on the applied filters and quickly identify the requests that are due. You can click the case number or member name to view more details on a specific case. Use the View All button to view the list of all the cases assigned to the user.