Enable Digital Experiences for Health Cloud

If you’re extending the Health Cloud console with Experience Cloud sites, the first step to set up a site is to enable digital experiences.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

Note
Note Salesforce Experience Cloud provides the collaboration support for Health Cloud. Some of the collaborative features are available only when you enable Experience Cloud and create a site.

Experience Cloud lets care coordinators, patients, insurance plan members, and care teams collaborate in a private site. Although all Health Cloud users share the site, access to information is restricted through the security that surrounds each individual care plan. So a patient or member can only see information or communication related to his or her specific care plan.

Note
Note Once you enable digital experiences, you can’t turn it off.
  1. From Setup, enter Digital Experiences in the Quick Find box, then select Digital Experiences | Settings.
  2. Select Enable Digital Experiences.
    Your digital experiences domain is shown. It includes your My Domain name in the format MyDomainName.my.site.com for production orgs.
  3. Click Save, and make sure that you click OK on the confirmation message page to enable the Experience Cloud site.