---
schema_version: "1"
id: 1f3a74ea4037001c6a5a8475a52c0eec48b88ff4d74b8272b5777634ec93e502
title: How Are Patient and Member Relationships Modeled?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_data_model_hh.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_data_model_hh.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a3d32f0fd559c2b07024dee55845a38e32a1a3817483d38c0d50492e9fca1437
description: Health Cloud uses a household model to represent patients and members and their relationships with the people who participate in their care.
products:
  - Health
release: "264"
---
# How Are Patient and Member Relationships Modeled?

Health Cloud uses a household model to represent patients and members and their relationships with the people who participate in their care.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: Lightning Experience</p>
            <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
              Cloud</p>
          </td>

        </tr>
      </tbody>
    </table>

## Householding Objects

Before Summer ‘23, or in orgs with Group Membership Settings disabled, you can relate the patient or member to relationship groups that include care plans and external contacts and accounts. In this data model:

- A household is an account with the Household record type. The household is related to a person account using the Account Contact Relationship standard object.
- A contact is related to another contact using the custom Contact Contact Relationship object.

The householding map gives you a complete view of the people under your care. After you build households, you add them to the householding map manually.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col>
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        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d108802e84">Object</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d108802e87">Standard or Custom</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d108802e90">Represents</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d108802e93">Record Types</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Object" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e84 ">Account</td>

            <td data-label="Standard or Custom" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e87 ">Standard</td>

            <td data-label="Represents" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e90 ">
              <ul>
                <li>Business</li>

                <li>Institution</li>

                <li>Group</li>

              </ul>
            </td>

            <td data-label="Record Types" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e93 ">
              <ul>
                <li>Business</li>

                <li>Institution</li>

                <li>Household</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="Object" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e84 ">Account Contact Relationship</td>

            <td data-label="Standard or Custom" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e87 ">Standard</td>

            <td data-label="Represents" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e90 ">
              <p>The membership in a relationship group and the relationship between a person
                and an account.</p>
              <ul>
                <li>The membership in a relationship group lets you roll up a member’s information
                  to the group.</li>
                <li>For a business account to be a member of a relationship group, the business
                  must first be related to a person in the group.</li>
              </ul>
              <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                <div class="slds-media slds-media_responsive">
                  <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/images/icon_note.png" alt="Note"></span></div>
                  <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> The Use Standard Trigger metadata type for Account-Contact Relationship
                    Triggers can speed up relationship calculations for Accounts and Contacts. To see
                    these fields update faster, go to the Custom Metadata Types page in Setup, and
                    click <strong class="uicontrol">Manage Records</strong> next to <strong class="uicontrol">Use Standard
                      Trigger</strong>. Then click <strong class="uicontrol">Edit</strong> next to
                    <strong class="uicontrol">Account Contact Relationship Trigger</strong>. On the Use Standard
                    Trigger (Managed) page, turn on the <strong class="uicontrol">Active</strong> checkbox, and
                    save your changes.
                  </div>
                </div>
              </div>
            </td>

            <td data-label="Record Types" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e93 ">N/A</td>

          </tr>
          <tr class="">
            <td data-label="Object" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e84 ">Contact Contact Relationship</td>

            <td data-label="Standard or Custom" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e87 ">Standard</td>

            <td data-label="Represents" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e90 ">The relationship between two contacts.</td>

            <td data-label="Record Types" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e93 ">N/A</td>

          </tr>
          <tr class="">
            <td data-label="Object" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e84 ">Person Account</td>

            <td data-label="Standard or Custom" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e87 ">Standard</td>

            <td data-label="Represents" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e90 ">Individual person</td>

            <td data-label="Record Types" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e93 ">Person</td>

          </tr>
          <tr class="">
            <td data-label="Object" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e84 ">Reciprocal Role</td>

            <td data-label="Standard or Custom" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e87 ">Custom</td>

            <td data-label="Represents" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e90 ">The complementary role implied by the relationship of a person to another
              person or entity. For example, Parent is the reciprocal role for Child.</td>

            <td data-label="Record Types" class="slds-cell-wrap" style="vertical-align:top;" headers="d108802e93 ">N/A</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Actionable Relationship Center in Health Cloud](https://help.salesforce.com/s/articleView?id=ind.hc_actionable_relationship_center.htm&release=264.0.0&type=5 "Explore multiple layers of a patient’s connections with other people, providers, and caregivers by using the Actionable Relationship Center (ARC). Set up the ARC so that your users can start using pre-configured healthcare ARC graphs on record pages. Additionally, support account hierarchy management and define the starting point of the graph as an anchor node to help users visualize its parent entities.")
- [_Salesforce Help_: Group Membership and Households](https://help.salesforce.com/s/articleView?id=ind.group_membership.htm&type=5&language=en_US)