---
schema_version: "1"
id: 053e1295eaf8dd3b694a492ac97078838ddbb297309e496a53ef12099d0e9c78
title: Enable and Configure Notes for Crisis Support Center Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_crisis_center_enable_and_configure_notes.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_crisis_center_enable_and_configure_notes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 980d44642363b6292ac74f896c931715c93bc38f722e5307bad35e2285713059
description: Enable Notes so that counselors can capture observations and details that the client shares, and record a summary after a call has ended. Then, add the Notes related list to the Case page layout using the page layout editor.
products:
  - Health
release: "264"
---
# Enable and Configure Notes for Crisis Support Center Management

Enable Notes so that counselors can capture observations and details that the client shares, and record a summary after a call has ended. Then, add the Notes related list to the Case page layout using the page layout editor.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d127696e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d127696e66 ">To use the Crisis Support Center Management app </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d127696e66 ">Manage Crisis Support Center Management App</td>

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1. From Setup, in the Quick Find box, enter Notes Settings, then select **Notes Settings**.
2. Select **Enable Notes**.
3. Save your work.
4. From Setup, go to the **Object Manager** tab.
5. Click **Case**, and then select **Case Page Layout**.
6. Click **Case Layout**.
7. Drag the Notes related list onto the page layout.
8. Save your changes.

#### See Also

- [_Salesforce Help_: Set Up Notes](https://help.salesforce.com/s/articleView?id=sales.notes_admin_setup.htm&type=5&language=en_US)