---
schema_version: "1"
id: 939fdad19a21faf11c1c9941176683a5e440dec5a7c17d670ffd790050362e4a
title: Profile Card and Member Plan Flexcards for Contact Center
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_contact_center_profile_card_and_member_plan_flexcards.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_contact_center_profile_card_and_member_plan_flexcards.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b5f7937670527af4f43ee8d46ac4b480440f951dedf24707341e5f51ce39f037
description: In the Contact Center, Profile Card and Member Plan Flexcards provide a quick summary of member information and insurance plan details. The Account Record Page Contact Center record page layout already includes these Flexcards.
products:
  - Health
release: "264"
---
# Profile Card and Member Plan Flexcards for Contact Center

In the Contact Center, Profile Card and Member Plan Flexcards provide a quick summary of member information and insurance plan details. The Account Record Page Contact Center record page layout already includes these Flexcards.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
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      <tbody>
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          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: Lightning Experience</p>
            <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
              Cloud</p>
          </td>

        </tr>
      </tbody>
    </table>

The Profile Card (ContactCenterforHealthCloudProfileCard) presents basic information such as name and age, and contact information.

![Profile Card configured in the Contact Center.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/health/images/profile_card_contact_center.png)

The Member Plan Flexcard provides information about the patient’s insurance plans. The Member Plan Flexcard consists of two Flexcards:

- HealthCloudContactCenterMemberPlanList: Collates all of a member’s insurance plans. This is a parent card under which HealthCloudContactCenterMemberPlanDetail is nested.
- HealthCloudContactCenterMemberPlanDetail: Contains information about each member plan, including the effective start and end dates, the member number and issuer number.

![Member Plan Card configured on the Contact Center.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/health/images/member_plan_card_contact_center.png)

| Component or Object | FlexCard | Omnistudio Data Mapper |
| --- | --- | --- |
| Profile | ContactCenterforHealthCloudProfileCard | ContactCenterforHealthCloudRetrieveProfileCard |
| Member Plans | HealthCloudContactCenterMemberPlanList | — |
| Member Plan Details | HealthCloudContactCenterMemberPlanDetail | HealthCloudContactCenterRetrieveMemberPlan |

#### See Also

- [View Profile Details and Member Plan Information in the Contact Center](https://help.salesforce.com/s/articleView?id=ind.contact_center_view_profile_details_and_member_plan_information.htm&type=5&language=en_US)