To use APIs to create care observations from external systems, you can map source system fields to Health Cloud target objects and fields.
Required Editions
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Available in: Lightning Experience Available in: Enterprise and Unlimited Editions with Health Cloud |
- From Setup, enter Care System Field Mapping in the Quick Find box, then select Care System Field Mapping.
- Click New Care System Field Mapping.
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Enter the following:
Field Description Label The label for this care system field mapping. Name The unique name used by the API. Source System Name of the system from which the record was sourced.
Target Object Name of the parent entity for the external ID. External ID Field The ID of the field in the external system.
IsActive Select to activate this configuration and make it available to users. Role The role the field represents.
- Save your changes.