---
schema_version: "1"
id: 42ed663421a894bdb73009a5d8a282d82096f51f2c4a3ea6846eb83f458f7e0b
title: How Patient Experience Sites Work
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/admin_components_overview.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.admin_components_overview.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3de30eba52625f9f43e85a5666ae7274c1efd5f5bba9c0aca47a321d30793fd6
description: Use the Customer Service template for a quick rollout of a patient or member Experience site, with easy customization using Experience Builder. Lightning components help you build a patient Experience site in no time at all.
products:
  - Health
release: "264"
---
# How Patient Experience Sites Work

Use the Customer Service template for a quick rollout of a patient or member Experience site, with easy customization using Experience Builder. Lightning components help you build a patient Experience site in no time at all.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Available in: Lightning Experience</p>
            <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
              Cloud</p>
          </td>

        </tr>
      </tbody>
    </table>

Experience Cloud site templates let you build self-service sites that give users the same visual and functional experience on tablets, mobile devices, or desktops. Experience Builder makes it super easy to customize your Experience Cloud site. Simply edit a few components, add images to extend your branding, and you’re ready to go—without any coding!

![Components in the patient Experience site](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-health-264-0-0-production-enus/90a9f828-79ab-49cd-ac8c-86e58ef7478e/health/images/admin_health_community_components.png)

And if you want a more custom experience, you can create custom pages, add components to pages, use other custom Lightning components, and expose more Salesforce objects.

#### See Also

- [Salesforce Help: Experience Cloud](https://help.salesforce.com/s/articleView?id=experience.networks_overview.htm&type=5&language=en_US)