Give Users Access to Benefits Verification

Assign the permissions your users need to use Benefits Verification in Health Cloud.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud

User Permissions Needed
To create permission sets: Manage Profiles and Permission Sets
To edit object permissions: View Setup and Configuration
  1. From Setup, search for and select Permission Sets, then click New to create a permission set.
  2. Enter a label and API name, select a license such as Health Cloud Platform, and then save your work.
  3. Go to Object Settings to set the required permissions for each object in the table. Select each object, click Edit, set the permissions, and then save your work.
    Object Permissions
    Care Benefit Verify Requests Read, Create, Edit
    Coverage Benefits Read, Create, Edit
    Coverage Benefit Items Read, Create, Edit
    Coverage Benefit Item Limits Read, Create, Edit
  4. To assign the permission set to users, go to the Permission Set Overview and click Manage Assignments. Click Add Assignments and select the users you want to assign.
  5. Verify the users who verify benefits also have the Health Cloud Foundation (for Health Cloud) or the Health Cloud Starter (for Life Sciences Cloud) permission set. If they don't, assign the appropriate permission set to them.