While with complete reschedule, you can create a series of appointments, with Partial
Reschedule you can select a work type in the middle of an appointment series and rebook slots
downstream for each work type that follows.
Required Editions
|
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health Cloud
or Life Sciences Cloud
|
Here are the differences between full chain reschedule and partial reschedule.
| Full Reschedule |
Partial Reschedule |
|---|
| You can reschedule slots only from the first work type. |
You can reschedule slots starting from any work type except the first. |
| Creates two service appointment groups. |
Uses the same service appointment group. |
| The status of the existing service appointment group is “Rescheduled”, and status
of the new service appointment group is “Awaiting Approval.” |
The status of the service appointment group remains the same, that is, “Awaiting
Approval.” |
| Reschedules all appointments in a series. |
Reschedules one or more appointments in a series. |
