To assist your customers, enter keywords in Action Launcher to find the recommended actions.
Required Editions
| Available in: Lightning Experience |
| Available in: Starter, Professional, Enterprise, and Unlimited Editions with the required add-ons |
| User Permissions Needed | |
|---|---|
| To launch actions: | Industry Service Excellence permission set |
To use Recommended Actions, make sure the Recommended Actions admin setting is turned on. See Enable Recommended Actions. On Action Launcher, turn on Recommended Actions.
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To search for an action, enter keywords in the search field, and click
Search.
A list of recommended actions appears.
- To initiate a recommended action, click the action from the search results.