---
schema_version: "1"
id: 915955248782c92d5e17aee1c6298e65481105dca8e6144c25bc7a9256ed1d85
title: Suggested Actions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/rss_suggested_actions_component.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.rss_suggested_actions_component.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 96bd56b4bbb10e4f3bed678a17930833d2aef994a696a640be03ae9c4e2d43a4
description: Suggested Actions brings the power of Einstein Next Best Action into sites. Choose strategies that apply your org’s business rules to display suggested offers and actions.
products:
  - Experiences
release: "264"
---
# Suggested Actions

Suggested Actions brings the power of Einstein Next Best Action into sites. Choose strategies that apply your org’s business rules to display suggested offers and actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d12319e39">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>

          <tr class="">

            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">To create an Experience Cloud site: </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">Create and Set Up Experiences AND View Setup and
              Configuration</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">To customize an Experience Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">
              <ul>
                <li>Be a member of the site AND Create and Set Up
                  Experiences</li>

                <li>OR</li>

                <li>Be a member of the site AND an experience admin, publisher,
                  or builder in that site</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">To publish an Experience Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">
              <ul>
                <li>Be a member of the site AND Create and Set Up
                  Experiences</li>

                <li>OR</li>

                <li>Be a member of the site AND an experience admin or publisher
                  in that site</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">To run a suggested action in an Experience Builder site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">
              <p>Run Flows</p>
              <p>OR</p>
              <p>Flow User field enabled on the user detail
                page</p>
              <p>OR</p>
              <p style="margin-bottom:0;">If <strong class="uicontrol">Override default behavior and
                  restrict access to enabled profiles or permission
                  sets</strong> is selected for an individual flow, access
                to that flow is given to users by profile or permission
                set</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">To view Einstein Next Best Action Reccomendation records when
              using Flow Builder as the reccomendation source in an Experience
              Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12319e39 ">
              <ul>
                <li>Be a member of the site AND have the View Recommendations
                  user permission enable</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

1. Create a recommendation strategy in the Flow Builder.
2. Drag the Suggested Actions component onto your site page.
3. In the property editor, enter the title that you want customers to see (1) and select the strategy you want to display (2). Enter the maximum number of suggestions to display (3) and choose where the suggested actions open (4).
    
    ![Suggested Actions component properties](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/suggested_actions_prop_editor.png)
    
    - Title—Displays this title for the component on the site page. The default title is Next Best Action.
    - Strategy—Displays all available strategies created in Flow Builder.
    - Maximum Suggestions Displayed—Allows up to four suggestions to display when there are multiple suggested actions available.
    - Hide Empty Component—Hides the component when there are no suggested actions initially available. If there are actions available when the app opens, the component continues to display, even if the actions run out.
    - Launch Suggested Actions In—Specifies whether your suggestions open in a display window, a new browser window, or on a site flow page.
    - Show Image—Shows images associated with each suggested action. If the recommendation doesn’t have an image, a placeholder displays.
    - Show Description—Displays the description defined on the Recommendation record.
    - Show Reject Option—Displays the reject option associated with suggested actions.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_example.png)

Example Here’s how a strategy looks when it displays in a site.

![A Suggested Actions component on a community page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/suggested_actions_example.png)