---
schema_version: "1"
id: d197c44a6fbb36d4e7147dcd22bd61472d992da690f9894805338ca038956d93
title: Paused Flows
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/rss_paused_flows.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.rss_paused_flows.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a88f6e54c4c2066743e9cb3611d1f37169456d941e54f1fbf5835f7e192e8c4f
description: Add the Paused Flows component to let your Experience Builder site members view all the paused flows they own, resume them at a more convenient time without losing their work, or delete them. When setting up a flow in Salesforce Setup, you must choose pause points in order to allow site users to pause and resume flows.
products:
  - Experiences
release: "264"
---
# Paused Flows

Add the Paused Flows component to let your Experience Builder site members view all the paused flows they own, resume them at a more convenient time without losing their work, or delete them. When setting up a flow in Salesforce Setup, you must choose pause points in order to allow site users to pause and resume flows.

To pause a flow, your site members must have the **Run Flows** permission.

For example, your financial company has a flow to help folks apply for a credit card. Your customer gets stuck on one of the steps (what _was_ my address 12 years ago?). Rather than lose the previous screens of information, the customer can press **Pause** to find the needed information. Or, your customer pauses a step and needs help with continuing with the forms. The customer can contact your company, and a service agent can continue the flow for them.

In **Setup** | **Process Automation Settings**, select **Let users pause flows**. When you set up a pause point in your flows, you can use the Paused Flows component in Experience Builder.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note While we call them flows here at Salesforce, your company could call them processes, forms, steps, or wizards. Use a naming convention that your customers understand for the title field.

1. Select the **Paused Flows** component in the page you’re configuring.
2. In the property editor, configure the properties for the component.
    
     
    | Property | Details |
    | --- | --- |
    | Title | Add a title that is easily understood by your site members. Default text is **Paused Flows**. |
    | Show number of flows in title | Select to show the number of paused flows in the title, in parentheses. |
    | Maximum Paused Flows Displayed | The maximum number of flows shown in the component is 10. |
    | Show pause reason | Shows the reason the flow was paused. |
    | Show pause time | Displays the time the flow was paused. |
    | Show pause step | Displays the name of the step that the flow was paused. |
    | Show owner | Displays the flow’s owner. |
    | Delete button | Displays a delete button to delete the flow. |
    | Resume Button Label | The button text to resume a flow. Default text is **Resume**. |
    | Button Alignment | Choose the button alignment. Default is **Center**. |

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_example.png)

Example Sample Paused Flows component:

![Paused flows component](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/paused_flows.png)