---
schema_version: "1"
id: 60ab04955ea5734a12f5ba2e6f28fee02473d205059121625a972868ec006e73
title: Restrict Experience Cloud Site User Access to Cases
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_restrict_case_access.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_restrict_case_access.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fcb076b09f9c56d1aff571b8f3d409c0ea5e06e993ea08b8eccd0de0a0a41548
description: Determine whether users with Customer Community Plus licenses can view and edit cases in which they’re listed as the contact. You can disable the standard sharing behavior that grants the assigned contact and everyone in their role hierarchy access to a case. After disabling this sharing behavior, you can control access to cases by creating a manual share or by using Apex managed sharing.
products:
  - Experiences
release: "264"
---
# Restrict Experience Cloud Site User Access to Cases

Determine whether users with Customer Community Plus licenses can view and edit cases in which they’re listed as the contact. You can disable the standard sharing behavior that grants the assigned contact and everyone in their role hierarchy access to a case. After disabling this sharing behavior, you can control access to cases by creating a manual share or by using Apex managed sharing.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Applies to: <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">LWR, Aura, and Visualforce sites</a></td></tr></tbody></table>

For example, Acme has offices around the world, and it wants to keep its cases private within each office location. By disabling the standard sharing behavior, Experience Cloud site users who transfer from one of Acme’s locations to another can no longer bring their assigned cases with them.

1. From Setup, enter Sharing Settings in the Quick Find box, and then select **Sharing Settings**.
2. In the Other Settings section, deselect **Grant site users access to related cases**.