---
schema_version: "1"
id: 5e500ddd165df6a1d695118c473e8bedcfb9000eb87832b1fe4df4a15744dca1
title: Set Up Reputation Levels
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_reputation_level_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_reputation_level_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fcb1f378ae84c499231cd33457dc34f28cf52ee2988d74565db0b176e643e83d
description: Update the default reputation levels to meet your Experience Cloud site’s needs and help motivate your members.
products:
  - Experiences
release: "264"
---
# Set Up Reputation Levels

Update the default reputation levels to meet your Experience Cloud site’s needs and help motivate your members.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d115433e70">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d115433e70 ">To update reputation levels:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d115433e70 ">
              <p>Manage Experiences</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Is a member of the Experience Cloud site</p>
            </td>

          </tr>
        </tbody>
      </table>

When reputation is enabled, 10 default levels are added. You can add or remove levels, give each level a name, and update the point range and image for each level.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note An Experience Cloud site must have at least three reputation levels and can have up to 50.

1. Open Experience Workspaces.
2. Click **Administration** | **Reputation Levels**.
    
    From here you can:
    
    - Upload your own image for each reputation level. To upload a new image, click the default image and browse to an image file.
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)
        
        Note You can’t revert to the default reputation level images from the Salesforce user interface. Instead, use Connect REST API.
    - Give each level a name, such as “Beginner,” “Intermediate,” and “Expert.” If you don't assign a name, the default is used. For example, “Level 1,” “Level 2,” “Level 3.”
    - Edit the point range for a level.
        
        When you update the higher value of a level's point range, the lower value for the next level is automatically adjusted when you save.
    - Add more levels by clicking **Add a level**, located underneath the list of levels.
    - Remove a level by clicking ![Gray X icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/delete.png) next to the level.
3. Click **Save**.

You can now update the point system for the site. The point system determines how many points a user gets when they perform certain actions or when others recognize their contributions through comments, likes, and shares. Reputation level increases are posted to member feeds.

You can [translate](https://help.salesforce.com/s/articleView?id=platform.entering_translated_terms.htm&type=5&language=en_US) reputation level names so that international members can view their reputation levels in the appropriate language. In Translation Workbench, select the Reputation Level setup component and then expand the node next to your site.

#### See Also

- [Set Up Reputation Points](https://help.salesforce.com/s/articleView?id=experience.networks_reputation_points_setup.htm&release=264.0.0&type=5 "Set up a point system to reward users for participating in the Experience Cloud site.")