---
schema_version: "1"
id: 351f020d2d162c65c8fffc717bc9c6d6a567820eb99a12821720a6cd342d7e10
title: Enable Reputation in Your Experience Cloud Site
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_reputation_enable.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_reputation_enable.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6b6994ba7a39cc657e3f3daaf957b1597c69331ef73a8cf45356d48378692053
description: Enable reputation so that site members are recognized and rewarded for participating.
products:
  - Experiences
release: "264"
---
# Enable Reputation in Your Experience Cloud Site

Enable reputation so that site members are recognized and rewarded for participating.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d58810e70">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e70 ">To edit settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e70 ">
              <p>Create and Set Up Experiences </p>
              <p>AND</p>
              <p style="margin-bottom:0;">Is a member of the Experience Cloud
                site</p>
            </td>

          </tr>
        </tbody>
      </table>

A powerful tool for a community manager is the ability to recognize individual members for their participation. Community managers know that recognition and a little friendly competition usually lead to more active members. Enabling reputation turns on a default point system and a set of reputation levels in the Experience Cloud site. A community manager can personalize labels and point values.

Members start to accrue points by performing the actions that have assigned point values. When the member exceeds the top of the level's point threshold, they move up a level. They, and other members, see their reputation level on their profile and when hovering over their name. Total points also show on member's profiles.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note When you enable Reputation, Chatter influence is removed from the Contribution section on the profile page.

1. Open Experience Workspaces.
2. Click **Administration** | **Preferences**.
3. Select **Enable setup and display of reputation levels**, then click **Save**.

After you enable reputation, a default point system and set of reputation levels is available. The default reputation points are as follows:

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50.495049504950494%">
          <col style="width:49.504950495049506%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d58810e158">Action</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d58810e161">Points</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d58810e158 d58810e161 ">
              <strong>Engagement</strong>
            </td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Write a post</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">1</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Write a comment</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">1</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Receive a comment</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Like something</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">1</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Receive a like</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Share a post</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">1</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Someone shares your post</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Mention someone</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">
              <p>1</p>
              <p style="margin-bottom:0;">If your post contains more than one @mention, you get a point for each
                @mention.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Receive a mention</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d58810e158 d58810e161 ">
              <strong>Questions and Answers</strong>
            </td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Ask a question</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">1</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Answer a question</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Receive an answer</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Mark an answer as best</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Your answer is marked as best</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">20</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d58810e158 d58810e161 ">
              <strong>Knowledge</strong>
            </td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Endorsing someone for knowledge on a topic</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">5</td>

          </tr>
          <tr class="">
            <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e158 ">Being endorsed for knowledge on a topic</td>

            <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d58810e161 ">20</td>

          </tr>
        </tbody>
      </table>

If your selected Experience Cloud site doesn’t have Chatter enabled, the Reputation section doesn’t appear. To show the Reputation section, go to **Administration** | **Preferences** and select **Show all settings in Workspaces**.

#### See Also

- [Set Up Reputation Levels](https://help.salesforce.com/s/articleView?id=experience.networks_reputation_level_setup.htm&release=264.0.0&type=5 "Update the default reputation levels to meet your Experience Cloud site’s needs and help motivate your members.")
- [Set Up Reputation Points](https://help.salesforce.com/s/articleView?id=experience.networks_reputation_points_setup.htm&release=264.0.0&type=5 "Set up a point system to reward users for participating in the Experience Cloud site.")
- [How is my Experience Cloud site reputation calculated?](https://help.salesforce.com/s/articleView?id=experience.networks_faq_how_is_reputation_calculated.htm&release=264.0.0&type=5 "The reputation level on your profile is calculated based on your total points.")