---
schema_version: "1"
id: 9db9cf6f9f61e5ca015a5bec5b735601cfd98962be50b691f6d7f0744a3d64ee
title: Report on Experience Cloud Sites with AppExchange Packages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_reporting_dashboards_package.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_reporting_dashboards_package.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 705c060f4a107fd96664a560b50df31ef15695b173bbd7f0c6ab7a67270bb7a7
description: The Salesforce Communities Management packages give community managers an essential starter set of dashboards and reports to keep tabs on activity and engagement directly in Experience Workspaces.
products:
  - Experiences
release: "264"
---
# Report on Experience Cloud Sites with AppExchange Packages

The Salesforce Communities Management packages give community managers an essential starter set of dashboards and reports to keep tabs on activity and engagement directly in Experience Workspaces.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Applies to: <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">Aura and Visualforce sites</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d63178e77">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d63178e77 ">To install AppExchange packages:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d63178e77 ">Download AppExchange Packages</td>

        </tr>
      </tbody>
    </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to **Setup** | **Chatter Settings** and selecting **Enable**. For details, see [Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_default_off.htm&type=5&language=en_US).

Use the Salesforce Communities Management package to:

- Take advantage of the newest features using preconfigured reports (use the latest package version)
- View the latest metrics and rapidly spot trends
- Determine how fast your Experience Cloud site is growing
- Find out who your most engaged members are
- Discover which discussions people and groups are most excited about
- Identify areas that need attention
- Take immediate action on recent activity with Insights reports
- Understand the health of your community with the Service Community Scorecard

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note To use the preconfigured Insights reports, your Experience Cloud site must use Chatter.

During installation, dashboard and report folders are automatically installed in your internal org. You also have the option to give your community managers access to the package contents so you don’t have to share the dashboard and report folders with them later. If you have no previous Insights or dashboards mapped in Experience Workspaces, they’re automatically mapped for you during installation.

Search AppExchange for [Salesforce Communities Management (for Communities with Chatter)](https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5XHsEAN) or [Salesforce Communities Management (for Communities without Chatter)](https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5XI7EAN).

Each package has related documentation, attached as a PDF, to help guide you with your installation and customizations.

After the package is installed, you can access your new dashboards and reports alongside all your other Salesforce dashboards and reports. When you view the dashboards in Experience Workspaces, site-specific data is displayed.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note The mappings for the Moderation report folders are included in the Salesforce Communities Management for Experience Cloud Sites managed package and you can’t delete them. To remove the mappings, uninstall the package. The uninstall procedure deletes all report folders and dashboards included in the package.

#### See Also

- [Enable and Map Dashboards](https://help.salesforce.com/s/articleView?id=experience.networks_enable_dashboards_for_cm.htm&release=264.0.0&type=5 "Use dashboards in Experience Cloud sites to measure their success. You can even map a dashboard to the Experience Workspaces Home page. Map custom dashboards or use the ones provided in our AppExchange package.")