---
schema_version: "1"
id: 25514a03c9c12142bdd10a8304f197b1f3f79fffffc7625fd606be6ac2351ae9
title: Send Visitor Information to the Salesforce Case Object
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_lwr_contact_support_form.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_lwr_contact_support_form.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 273c8926d09c2eb1b301ebf53e28cfd1f964d47ddf26b220125f9ac3a6cca5a7
description: You can configure visitor information in Workspaces.
products:
  - Experiences
release: "264"
---
# Send Visitor Information to the Salesforce Case Object

You can configure visitor information in Workspaces.

1. From Experience Builder, go to Workspaces, and then click the Administration tile.
2. From the Administration settings, select **Preferences**.
3. Under General, select **​​Allow guest users to access public APIs**, and then save your changes.
4. Set your field-level security for the Case object and Contact Support Form component.
    1. From Experience Builder, go to Settings.
    2. Under Guest User Profile, select the link with your site name.
    3. From the example profile, click **Edit**.
    4. Under Standard Object Permissions, next to the Case object, select **Read** and **Create**, and then save your changes.
    5. Under Field Level Security, click **Edit**, and then select standard fields to show in the form.
        
        For example, you can add these standard fields.
        
        - Name
        - Email
        - Phone
        
        You can also add any custom fields to the form, such as Subject and Description.
    6. Save your work.
5. Set your site accessibility to let guests access your site and use the form to submit a case.
    1. From Experience Builder, go to **Settings** | **General**.
    2. Under Public Access, select **Guest Users can see and interact with the site without logging in**.
    3. Save your work.