---
schema_version: "1"
id: 6a17f82881d77974bc407797712d1a2de98b4955bf2b728b676c151bbde9f96e
title: Create a Queue for Lead Distribution
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_lead_distribution_queue_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_lead_distribution_queue_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6b42c4ae6be66c591c70d4e979d751270cb0c71b72a5e8400a4b404e8b41b71c
description: Create a shared queue of leads and add partners to the queue. A queue is a special type of list view that you can quickly share with multiple users, groups, and roles. In fact, creating a queue automatically creates a list view in your org. Queues and their corresponding list views both have visibility settings that allow you to share contents with partner users in your Experience Cloud site.
products:
  - Experiences
release: "264"
---
# Create a Queue for Lead Distribution

Create a shared queue of leads and add partners to the queue. A queue is a special type of list view that you can quickly share with multiple users, groups, and roles. In fact, creating a queue automatically creates a list view in your org. Queues and their corresponding list views both have visibility settings that allow you to share contents with partner users in your Experience Cloud site.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d65937e70">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d65937e70 ">To create and change queues:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d65937e70 ">
              <p>Customize Application</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Manage Public List Views</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d65937e70 ">To change lead list view visibility:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d65937e70 ">
              <p>Read on leads</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Create and Customize List Views</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d65937e70 ">To create, edit, or delete public list views:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d65937e70 ">Manage Public List Views</td>

          </tr>
        </tbody>
      </table>

1. From Setup, enter Queues in the Quick Find box, then select **Queues**.
2. [Create a queue](https://help.salesforce.com/articleView?id=setting_up_queues.htm&language=en_US) to queue leads for the lead inbox. Let’s call this Lead Inbox Queue or an intuitive name of your choice.
3. On the queue detail page, under Queue Members, add the partner users you want to pass leads to. You can set the visibility settings by profiles, roles, or users.
4. Save the queue, which also creates a list view by the same name.
5. Next, go to the Leads object home in your org. From the Views drop-down list, select the list view with the same name as the queue and edit the list view.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)
    
    Note You can’t edit list views in Lightning Experience.
6. In the Step 4: Restrict Visibility section, set visibility preferences. For example, to share the queue with all partners, search by and share the list view with the All Partner Users group and save.

In Partner Central sites, you can select this list view to display in the lead inbox in your site. You can create and share multiple queues and the corresponding list views with partner users. Partner users with permissions to access leads, queues, and the corresponding list views can see all lead list views and switch between them.

#### See Also

- [Create Queues](https://help.salesforce.com/articleView?id=listviews_parent.htm&language=en_US)