---
schema_version: "1"
id: 88720dcfd47f92e52c77049b79591727c952842767ef78ef72ae64021cb4d50d
title: How is my Experience Cloud site reputation calculated?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_faq_how_is_reputation_calculated.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_faq_how_is_reputation_calculated.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2c7d446f650b90044b8a88c01abd46d49b1a568706a2fd6de93f4331396493b8
description: The reputation level on your profile is calculated based on your total points.
products:
  - Experiences
release: "264"
---
# How is my Experience Cloud site reputation calculated?

The reputation level on your profile is calculated based on your total points.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Points are accrued when you perform activities that your community manager has assigned point values. You could also potentially gain points if your posts or comments draw reaction from other members. For example, your community manager may have decided that writing a post earns you 5 points. If someone else shares your post, your community manager may decide that you should earn 10 points because your post is influencing others to contribute.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note Only active users accrue points. For example, if an active user likes the post of an inactive user, the active user gets 1 point, but the inactive user gets no points.

Default point values are as follows. Keep in mind that your community manager may have customized these values. For more information, contact your community manager.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:50.495049504950494%">
        <col style="width:49.504950495049506%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d120931e77">Action</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d120931e80">Points</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d120931e77 d120931e80 ">
            <strong>Engagement</strong>
          </td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Write a post</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">1</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Write a comment</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">1</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Receive a comment</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Like something</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">1</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Receive a like</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Share a post</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">1</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Someone shares your post</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Mention someone</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">
            <p>1</p>
            <p style="margin-bottom:0;">If your post contains more than one @mention, you get a point for each
              @mention.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Receive a mention</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d120931e77 d120931e80 ">
            <strong>Questions and Answers</strong>
          </td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Ask a question</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">1</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Answer a question</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Receive an answer</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Mark an answer as best</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Your answer is marked as best</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">20</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d120931e77 d120931e80 ">
            <strong>Knowledge</strong>
          </td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Endorsing someone for knowledge on a topic</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">5</td>

        </tr>
        <tr class="">
          <td data-label="Action" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e77 ">Being endorsed for knowledge on a topic</td>

          <td data-label="Points" class="slds-cell-wrap" style="vertical-align:top;" headers="d120931e80 ">20</td>

        </tr>
      </tbody>
    </table>

#### See Also

- [Enable Reputation in Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=experience.networks_reputation_enable.htm&release=264.0.0&type=5 "Enable reputation so that site members are recognized and rewarded for participating.")