---
schema_version: "1"
id: b12768e0c6d03b742523e568d2fdae1282420dd4cc8234714c6e5e37bae01b58
title: Build a Portal with the Customer Account Portal Solution
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_customer_account_portal_build.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_customer_account_portal_build.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fe7ccdd54ffa2dc8b11e2a64ff2ce95d7624295f9a3afb14fb1c201bf4444d9b
description: Set up a custom space where your customers can take care of their needs on their own, and reduce support calls to your company. Admins can set up Customer Account Portal with a few clicks.
products:
  - Experiences
release: "264"
---
# Build a Portal with the Customer Account Portal Solution

Set up a custom space where your customers can take care of their needs on their own, and reduce support calls to your company. Admins can set up Customer Account Portal with a few clicks.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d12480e36">User Permissions
              Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d12480e36 ">To create, customize, or publish an experience:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d12480e36 ">Create and Set Up Experiences AND View Setup and Configuration</td>

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![Customer Account Portal](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/networks_account_portal.png)

The Customer Account Portal comes with a variety of components out-of-the-box to make your company’s portal a personalized point of access to information, processes, and experts:

- Use the [Tile Menu](https://help.salesforce.com/s/articleView?id=experience.rss_tile_menu.htm&release=264.0.0&type=5 "Use the Tile Menu Lightning Web component in Experience Builder to add an intuitive and visually stunning navigation experience to your site.") for an intuitive and visually stunning navigation experience.
- Configure the [Member Profile](https://help.salesforce.com/s/articleView?id=experience.rss_member_profile.htm&release=264.0.0&type=5 "The Member Profile component allows site members to easily edit their account information. And the best part is that all a member’s important information is in one place—profile information and various settings in one handy component. What does that mean for you and your business? Fewer phone calls into your call centers for simple updates.") component to give customers all their account information and settings in one convenient place.
- Give access to your company’s knowledge base to answer your customers’ most frequently asked questions

Get started with this handy list of [setup tasks](https://help.salesforce.com/s/articleView?id=experience.networks_customer_account_portal_setup_tasks.htm&release=264.0.0&type=5 "Review this high-level list of tasks and considerations for prepping and setting up your portal.") to create your own customer account portal.