--- schema_version: "1" id: cec1d8b232403b5604e90b74ef845ad619ec22c27df4cea8daa3e8d291d2c9fe title: Data Model for Peer-to-Peer Conversations in Experience Cloud Sites collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_convo_data_model.md canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_convo_data_model.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: b6b22ffe63a8f7ef6a22e2aab99b968f5416e9438274902771137fc4ce959133 description: Experience Cloud uses Chatter behind the scenes for peer-to-peer conversations in Experience Cloud sites. To keep conversations in your internal org separate from the ones in an external-facing site, each Chatter post or conversation is tied to the Experience Cloud site that it belongs to. If you have more than one external-facing site, the same is true for conversations in each site—each one is tied to the site that it belongs to. products: - Experiences release: "264" --- # Data Model for Peer-to-Peer Conversations in Experience Cloud Sites Experience Cloud uses Chatter behind the scenes for peer-to-peer conversations in Experience Cloud sites. To keep conversations in your internal org separate from the ones in an external-facing site, each Chatter post or conversation is tied to the Experience Cloud site that it belongs to. If you have more than one external-facing site, the same is true for conversations in each site—each one is tied to the site that it belongs to. ### Required Editions
Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Applies to: Aura and Visualforce sites
You don’t have to worry about your Experience Cloud site users seeing your internal Chatter conversations, or vice versa. Here are the [primary objects](https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/RelationshipsOfChatterObjects.htm) behind Chatter. ![Flow chart showing the data model of conversations](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/convo_chart.png) Here’s what the key objects represent in terms of your peer-to-peer conversations. - [User](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_user.htm)—The person who is posting to the site. - [FeedItem](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feeditem.htm)—A new post or thread on a site. - [FeedComment](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feedcomment.htm)—A comment added to an existing post. - [FeedLike](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feedlike.htm)—Tracks who liked a post. - [FeedAttachment](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feedattachment.htm)—Tracks which file or link was attached to a post. - [FeedPollChoice](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feedpollchoice.htm)—Shows the choices for a poll that’s posted in the feed. - [FeedPollVote](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_feedpollvote.htm)—Tracks how users voted on a poll that’s posted in the feed. - [ContentDocument](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contentdocument.htm)—Represents a file uploaded to the site as an attachment or an inline image in a post. - [ContentVersion](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contentversion.htm)—Tracks file versioning. When you upload a file (`ContentDocument`), a child `ContentVersion` record is created. - [CollaborationGroup](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_collaborationgroup.htm)—A group in the site. - [CollaborationGroupMember](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_collaborationgroupmember.htm)—A member of a group. - [Topic](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_topic.htm)—A topic (#hashtag) of conversation. - [TopicAssignment](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_topicassignment.htm) —Links a topic to a conversation in the site. - [EntitySubscription](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_entitysubscription.htm): Tracks which records or users someone is following. Here are a few other important objects to be aware of. - [Contact](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contact.htm)—All external site users (people who don’t work for your company) must first be created as contacts before they can be enabled as a user of your Experience Cloud site. - [Account](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_account.htm)—The company that a contact works for. If you sell B2C and use person accounts, you load the person’s info as a person account and not a contact. A person account creates a hybrid of an account and contact behind the scenes. - [Network](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_network.htm?search_text=user)—The site the forum posts map into. - [NetworkMember](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_networkmember.htm?search_text=user)—Tracks the Chatter preferences for a user in a given site and the reputation points that they’ve earned. These records are created during your user load. To migrate users’ reputation points, update them at the end of your migration. - **[Migrate Peer-to-Peer Conversations to Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=experience.networks_convo_migrate.htm&release=264.0.0&type=5)** Migrating peer-to-peer conversations from other platforms can be a part of creating an Experience Cloud site. Understand the steps to take before migrating and how to use Data Loader to migrate conversations.