---
schema_version: "1"
id: c6f4eb9786d3873fef7d91a4f42110584b7901e04f51f27c80390a91294a0671
title: Supported Browsers for Experience Cloud Sites
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_communities_browser_support.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_communities_browser_support.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 96a6d970318711dca6bab050797b2ffc450fd35a4fb587cac67ff833f271abd3
description: Browser support for Experience Cloud sites varies by the device that you access the site from and the site template.
products:
  - Experiences
release: "264"
---
# Supported Browsers for Experience Cloud Sites

Browser support for Experience Cloud sites varies by the device that you access the site from and the site template.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

## Salesforce Tabs + Visualforce

Salesforce Tabs + Visualforce sites are supported on all desktop browsers that Salesforce supports. These sites are also [accessible from the Salesforce app](https://help.salesforce.com/s/articleView?id=experience.networks_access_in_salesforce1.htm&release=264.0.0&type=5 "Accessing Experience Cloud sites from the Salesforce mobile app depends on several factors, including the type of template used to create the site and the licenses and permissions of site users.").

## Experience Builder Sites

Experience Builder sites such as Customer Service, Partner Central, and Help Center are supported on these browsers.

Desktop and Laptops      
| Platforms | Apple® Safari® | Google Chrome™ | Microsoft® Edge Chromium | Microsoft® Internet Explorer® 11 | Mozilla® Firefox® |
| --- | --- | --- | --- | --- | --- |
| Apple® macOS® Desktop | Supports latest stable browser version | Supports latest stable browser version | Not supported | Not supported | Supports latest stable browser version |
| Microsoft® Windows® Desktop | Not supported | Supports latest stable browser version | Supports latest stable browser version | Ended support on December 31, 2020 | Supports latest stable browser version |

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note Support for accessing Experience Builder sites with Internet Explorer 11 ended on December 31, 2020. But there’s no difference for site visitors using the browser in the short term. Because Experience Cloud no longer tests new features on Internet Explorer 11, your site can function differently than expected. To let users know they must switch browsers, enable display warnings for unsupported browers. From Setup, in the Quick Find box, enter Digital Experiences Settings, click **Settings**, and select **Display warning for unsupported browsers**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note To load Experience Builder with Safari 13.1 or above, disable these settings:

- Block All Cookies
- Prevent Cross-Site Tracking
- Private Browsing
- Block Pop-ups (Pop-up blocking can prevent some pages from opening in a new tab.)

## Mobile Devices

     
| Platforms | Apple® Safari® | Google Chrome™ | Microsoft® Edge (Windows® 10 only) | Microsoft® Internet Explorer® 11 | Mozilla® Firefox® |
| --- | --- | --- | --- | --- | --- |
| Android™ Phone and Tablet | Not supported | Supports latest stable browser version | Not supported | Not supported | Not supported |
| iOS Phone and Tablet | Supports latest stable browser version | Not supported | Not supported | Not supported | Not supported |
| Windows® 8 Phone | Not supported | Not supported | Not supported | Ended support on December 31, 2020 | Not supported |
| Windows® 10 Phone | Not supported | Not supported | Supports latest stable browser version | Not supported | Not supported |

## Unsupported Browser Notification

Some unsupported browsers can load the Lightning framework. When users try accessing an Experience Builder site in one of these browsers, they see a notification asking them to update or switch browsers. Other unsupported browsers such as Internet Explorer 10 or below can’t load the Lightning framework. If users try accessing a site in one of these browsers, they see a blank page.

If you tested your site in an unsupported browser and everything works as expected, you can disable the default notification. From Setup, in the Quick Find box, enter Digital Experiences Settings, click **Settings**, and deselect **Display warning for unsupported browsers**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note

- If you used a WebView to create a mobile site, check that the pop-up window appears the way you like.
- Users don’t see the unsupported browser notification on site login pages. If you know that your users are using unsupported browsers to access your site, create Visualforce login pages and use them instead of default site login pages.
- The unsupported browsers setting doesn’t apply to Lightning Web Runtime (LWR) sites.