---
schema_version: "1"
id: 6a7dcacb9448af29708c07b2c4bb3fada5f4bc3a5b6d5b07af5dc1a3a892d595
title: Enable Upvotes and Downvotes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_chatter_updown_vote.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_chatter_updown_vote.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5a01477ca970b4e64cbf97e56e98f3cc3a3c3e9a26838e81956643c1b3c5ff90
description: Enable upvoting and downvoting in lieu of liking questions and answers in your Experience Cloud site. When you enable upvoting and downvoting, members see an Upvote option under a question or answer and a Downvote option on the question or answer’s overflow menu. The Like option goes away. Upvoting and downvoting are disabled by default in Experience Cloud sites created in Spring ’19 and later.
products:
  - Experiences
release: "264"
---
# Enable Upvotes and Downvotes

Enable upvoting and downvoting in lieu of liking questions and answers in your Experience Cloud site. When you enable upvoting and downvoting, members see an **Upvote** option under a question or answer and a **Downvote** option on the question or answer’s overflow menu. The **Like** option goes away. Upvoting and downvoting are disabled by default in Experience Cloud sites created in Spring ’19 and later.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Applies to: <a href="https://help.salesforce.com/s/articleView?id=experience.exp_cloud_basics_glossary.htm&amp;type=5&amp;language=en_US" target="_blank">Aura and Visualforce sites</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d18026e88">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d18026e88 ">To enable up and down voting:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d18026e88 ">Create and Set Up Experiences</td>

          </tr>
        </tbody>
      </table>

For sites created before the Winter ’18 release, it’s an easy task to enable up and down voting.

![Upvote and Downvote options on questions and answers](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/networks_chatter_updown_vote.png)

When you change to upvotes, pre-existing likes are included in the upvote count. Click the count to see a list of the people who have upvoted.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note

- No one is listed more than once, even if a person both liked and upvoted a question or answer. But each like and upvote is counted. For example, if someone both liked and upvoted a question, the count is 2, although their name is listed only once. If you prefer not to merge your like and upvote counts, contact Salesforce support.
- On influence cards, upvotes count as likes received. Your own upvotes on your own posts or comments aren’t counted towards influence. Downvoting a post or comment doesn’t reduce the like count, unless a user is changing their own upvote to a downvote.
- Members must be logged in to a site to use the upvote and downvote feature.

1. Go to Experience Workspaces and click **Administration** | **Preferences**.
2. Under Experience Management, select **Allow members to upvote and downvote**.
3. Click **Save**.