--- schema_version: "1" id: bc77e5944f4588a273994d46f91f7191aec1149fe9519454845bf058f4034229 title: Close a Conversation, Poll, or Question in an Aura Site collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/networks_chatter_close_thread.md canonical_url: https://help.salesforce.com/s/articleView?id=experience.networks_chatter_close_thread.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: e7fbc42a743fa3259daa05320cea1e41ef13fe4ee40189c059e839cb673b7dd6 description: The question is answered, the topic discussed, the poll decided. What do you do now? You end the conversation. Admins, moderators, and permitted members can close a question, poll, or post in an Aura site. And, if needed, they can reopen it. It’s a nice way to stop the churning on a settled matter. products: - Experiences release: "264" --- # Close a Conversation, Poll, or Question in an Aura Site The question is answered, the topic discussed, the poll decided. What do you do now? You end the conversation. Admins, moderators, and permitted members can close a question, poll, or post in an Aura site. And, if needed, they can reopen it. It’s a nice way to stop the churning on a settled matter. ### Required Editions
Available in: Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions
Applies to: Aura sites
User Permissions Needed
To assign close conversation permission to a user in a site:

Enable Chatter

AND

Create and Set Up Experiences
To close a conversation, in a site: Close Conversation Threads
Closing conversations is available in group, topic, discussion, and user profile feeds in your Experience Builder sites. Admins and moderators can close posts, polls, and questions without any special configuration. Admins can assign the Close Conversation Threads permission to site members. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png) Note When a conversation is exposed in your internal org, for example, through a cross-site stream, the conversation’s open or close status is respected. After a thread is closed, some actions are available to all and some actions are available only to admins and authorized members. This table outlines who can do what after a feed item is closed.
Action Availability on a Closed Conversation
Add a comment Blocked
Answer a question Blocked
Vote on a poll Blocked
Edit a feed item or its comments or answers Blocked to author; available to admins, moderators, and people with the Close Conversation Threads permission
Edit a topic Available
Delete a feed item or its comments or answers

Blocked to author; available to admins, moderators, and people with the Close Conversation Threads permission

If a user has the Close Conversation Threads permission, they can delete feed items whether the conversation is open or closed.
Publish a pending review comment (site moderation) Available to admins and moderators
Like or unlike; upvote or downvote Available
Select or remove a best answer Blocked to author; available to admins, moderators, and people with the Close Conversation Threads permission
Company verify; remove verification Available only to people with the Verify Answers to Chatter Questions permission
Flag Available
Share Available
Bookmark Available
Mute and unmute Available
Escalate to case Available only to people permitted to escalate a feed item to a case
![The Close Question option on a feed item's overflow menu](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/close_thread.png) 1. Go to the feed item, for example, a question, poll, or post, and open its overflow menu. 2. To close a question, select **Close Question**; to close a post, **Close Post**; to close a poll **Close Poll**. The feed item is closed to most new actions. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png) Note When a feed item is closed, the overflow menu shows open options, for example, **Open Question**, **Open Post**, and **Open Poll**.