---
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title: Get Started with Salesforce and Google Apps
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/google_setup_getstart.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.google_setup_getstart.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: de2c779a4a134702f13c9865571d9b4dd1a24fe9e7d5a16e605f10e39b72c646
description: Google Apps is a suite of on-demand communication and collaboration services hosted by Google and designed for business users.
products:
  - Experiences
release: "264"
---
# Get Started with Salesforce and Google Apps

Google Apps is a suite of on-demand communication and collaboration services hosted by Google and designed for business users.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All</strong> Editions except <strong>Database.com</strong></td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png)

Note Not all Google Apps features are available in Lightning Experience. The features that are available may not look the same as they do in Salesforce Classic.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d24469e64">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">To view and modify Google Apps domain settings:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">To activate or deactivate Google Apps services:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">To install or uninstall Salesforce AppExchange packages:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">Download AppExchange packages</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">To export a list of users to Google to create Google Apps accounts:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d24469e64 ">Customize Application</td>

        </tr>
      </tbody>
    </table>

If your organization has a Google Apps account, Salesforce administrators can enable Google Docs, Gmail, and a host of Google-related AppExchange apps—customized for use within Salesforce.

## Step 1: Create a Google Apps Account

Create a Google Apps account for your organization using one of the following methods:

- From Setup, enter Google Apps in the Quick Find box, select **Google Apps Settings**, and click **Sign Up** to launch the account-creation page on the Google website. You are prompted to register your organization's domain name or purchase a new domain name from Google. A domain is the portion of a website's URL that follows the “www.” Follow Google's steps to configure your new or existing domain and set up your Google Apps account.
- If your organization purchased the Salesforce and Google Apps Supported feature, from Setup, enter Premier Setup in the Quick Find box, then select **Premier Setup** to create a new Google Apps Premier Edition account or upgrade your existing Standard Edition account to Premier Edition.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png)

Note Google Apps in Salesforce supports Google Apps business accounts but not consumer accounts. You can identify a consumer account by the “gmail.com” domain in an email address; for example, myname@gmail.com is a consumer account. The Google Apps domain you set up in Salesforce must be the domain you registered with Google for your organization; for example, mycompany.com is a business rather than consumer account.

## Step 2: Configure Google Apps Domain Settings

- On the Google Apps Settings page in Salesforce, click **Edit**, then Choose a user for the Google Apps Administrative Contact field.
    
    This person is the point of contact for Google Apps users in your organization; specifically, if a user cannot access a Google Apps service, he or she is directed to contact the Google Apps Administrative Contact. The Google Apps Administrative Contact does not need to be the same person who is registered as your organization's Google Apps administrator with Google, but only the Google Apps administrator can create new Google Apps users on your domain
- Next, enter the Google Apps Domain that you registered with Google. For example, if your company's URL is http://www.acme.com and you created a Google Apps account for the acme.com domain, enter acme.com in the Google Apps Domain field. Save your changes.

## Step 3: Activate Google Apps Services

- In the Activate Google Apps Services section on the Google Apps Settings page, locate the Google Apps service(s) that you want to activate, then click **Edit** or **Install** to activate a service.
- In the Action column, **Edit** corresponds to Google Apps services that are already integrated in Salesforce, and **Install** corresponds to uninstalled Salesforce AppExchange apps.
    
    For descriptions of the Google-related AppExchange apps, visit [https://appexchange.salesforce.com](https://appexchange.salesforce.com).

## Step 4: Create Google Apps Users

Activating Google Apps services in Salesforce makes the services visible to all users in your organization, but a user cannot access a service unless he or she has a Google Apps account on your organization's domain. The Google Apps administrator registered with Google can create these additional accounts.

#### See Also

- [Get Started With Salesforce and Google Apps Supported](https://help.salesforce.com/s/articleView?id=experience.google_setup_premier.htm&release=264.0.0&type=5 "The Salesforce and Google Apps Supported feature includes a Google Apps Premier Edition account for your organization. In Salesforce, you can create that account or upgrade from an existing Google Apps Standard Edition account to Google Apps Premier Edition.")
- [Set Up Google Apps in Salesforce](https://help.salesforce.com/s/articleView?id=experience.google_setup_about.htm&release=264.0.0&type=5 "Edit domain settings and modify Google Apps services.")
- [Activate Google Docs in Salesforce](https://help.salesforce.com/s/articleView?id=experience.google_docs_activate.htm&release=264.0.0&type=5 "Google Docs™ allows you to create on-demand documents, spreadsheets, and presentations, edit them in your browser, and work together in real time with other collaborators.")
- [Gmail™ in Salesforce](https://help.salesforce.com/s/articleView?id=experience.google_gmail_activate.htm&release=264.0.0&type=5 "Salesforce offers several options to integrate with Gmail. Your options depend on whether you are using Lightning Experience or Salesforce Classic.")