---
schema_version: "1"
id: 4301b13deb82237d37367b877e1c86bb443666812e3dc82694b0395327d69d74
title: Activate Google Docs in Salesforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/google_docs_activate.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.google_docs_activate.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e841e7ca066f6281e7b2af1479b998e20853f0a3e0f77451c2fb9dda788039e4
description: Google Docs™ allows you to create on-demand documents, spreadsheets, and presentations, edit them in your browser, and work together in real time with other collaborators.
products:
  - Experiences
release: "264"
---
# Activate Google Docs in Salesforce

Google Docs™ allows you to create on-demand documents, spreadsheets, and presentations, edit them in your browser, and work together in real time with other collaborators.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Contact Manager</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png)

Note Google Docs appear in Lightning Experience, but they switch to Salesforce Classic when clicked. The Add Google Doc button isn’t available in Lightning Experience. Google Apps Settings isn’t available in Lightning Experience Setup.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d50207e83">User Permissions
              Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d50207e83 ">Activating the Add Google Docs to Salesforce service:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d50207e83 ">Customize Application</td>

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      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png)

Important After you activate a Google Apps service in Salesforce, it’s visible to all your Salesforce users. To use these services, your users need Google Apps accounts on your domain. For more information, see [Get Started with Salesforce and Google Apps](https://help.salesforce.com/s/articleView?id=experience.google_setup_getstart.htm&release=264.0.0&type=5 "Google Apps is a suite of on-demand communication and collaboration services hosted by Google and designed for business users.").

1. In Salesforce Classic Setup, enter Google Apps Settings in the Quick Find box, then select **Google Apps Settings**.
2. Click **Edit** next to the Add Google Docs to Salesforce option in the Activate Google Apps Services list.
3. Select Activate.
4. Read and indicate whether you agree to the Terms of Use.
5. Click **Save**.

When the Add Google Docs to Salesforce service is enabled, these changes allow users to create, edit, or view Google docs and associate them with Salesforce records.

- The Notes & Attachments related list on accounts, assets, contacts, contracts, leads, opportunities, products, and custom objects is renamed to Google Docs, Notes, & Attachments.
- The Attachments related list on cases, solutions, and campaigns is renamed to Google Docs & Attachments.
- If Salesforce CRM Content is enabled, the Libraries tab has an **Add Google Doc** dropdown list.

Users can also install the **Add Google Doc to Salesforce** browser button. The browser button allows them to associate a Google doc to several Salesforce records or a Salesforce CRM Content library without being logged in to Salesforce.

Implementation Tips

- For information about Google Docs, refer to [Google's online help](http://www.google.com/a/help/intl/en/users/dands.html).
- By default, Google Docs users on your domain can share their Google docs with Google Apps accounts outside your domain. The control panel in your Google Apps account contains sharing settings that enable you to restrict document sharing to users within your org's domain.
- Customer Portal and partner portal users with access to the Contribute tab in Salesforce CRM Content can create Google docs and associate existing Google docs to a Salesforce library. Portal users without access to Salesforce CRM Content can associate an existing Google doc to a record, but they cannot create new Google docs from within a record because they do not have access to the Google Docs, Notes, and Attachments related list in the portal. Portal users cannot use the **Add Google Doc to Salesforce** browser button.
- When the Add Google Docs to Salesforce service is deactivated, Google docs can’t be accessed from Salesforce records. In addition, any Google docs in users' Recycle Bins that were deleted from a record are permanently removed from Salesforce. If the Add Google Docs to Salesforce service is reactivated within 30 days, Google docs that were associated with Salesforce records before the deactivation are restored to their previous location. Deactivating the Add Google Docs to Salesforce service does not affect Google docs in Salesforce CRM Content libraries. Deactivation doesn’t remove Google docs associations in libraries and doesn’t permanently delete Google docs in Recycle Bins.
- If Google docs are referenced in Apex, the Add Google Docs to Salesforce service can’t be disabled for your org.
- Google docs count against data storage. For each Google doc associated with a record or library in Salesforce, two Kb of storage is used.

#### See Also

- [Get Started with Salesforce and Google Apps](https://help.salesforce.com/s/articleView?id=experience.google_setup_getstart.htm&release=264.0.0&type=5 "Google Apps is a suite of on-demand communication and collaboration services hosted by Google and designed for business users.")