---
schema_version: "1"
id: 3e6a62267011225c37c88d0bb19ca75889d4d57b41d73062bc64b34897f2b601
title: Customize Your Forgot Password and Reset Password Pages
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/external_identity_password_management_pages.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.external_identity_password_management_pages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fd3d307341b015893dee17ca557ceae08875a256c93918f0d68adfedb601640c
description: You can customize your Forgot Password and Reset Password pages from the Administration workspace. You can also create custom password management pages in Visualforce.
products:
  - Experiences
release: "264"
---
# Customize Your Forgot Password and Reset Password Pages

You can customize your Forgot Password and Reset Password pages from the Administration workspace. You can also create custom password management pages in Visualforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d28876e70">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d28876e70 ">To customize or publish an Experience Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d28876e70 ">
              <ul>
                <li>Create and Set Up Experiences AND View Setup and Configuration AND be a member
                  of the site<p>OR</p>
                </li>

                <li>View Setup and Configuration AND be a member of the site AND have appropriate
                  <a href="https://help.salesforce.com/s/articleView?id=experience.networks_access_control_overview.htm&amp;language=en_US" target="_blank">role-based site access</a>
                </li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note You can select a Visualforce page as your custom Forgot Password or Reset Password page for Aura sites only. If you used a Visualforce page as your custom Forgot Password or Reset Password page for an LWR site before Summer ’23, the site still uses the Visualforce page. However, if you change the LWR site’s Forgot Password or Reset Password page to another page type, you can’t go back to using the Visualforce page.

To use a custom Experience Builder Forgot Password page, first publish your login page in Experience Builder.

For your Forgot Password Page, you can select from these page types.

- Default Page—A simple page with basic styling that serves as a starting point for your customizations.
- Experience Builder Page—Use the Experience Builder design tool to quickly create a page that matches your company's theme. To access the Experience Builder Page, you must first publish your site.
- Visualforce Page—Use a custom Visualforce page.

For your Reset Password Page, you can use a Default Page or a custom Visualforce Page. Experience Builder Pages aren't supported.

1. From Setup, in the Quick Find box, enter All Sites, and then select **All Sites**
2. Next to your site name, click **Workspaces**.
3. Select **Administration**, and then select **Login & Registration**.
4. Under Password Pages, for Forgot Password, select a page type.
    
    - To use the Default Page, select **Default Page**.
    - To use the Experience Builder Page, select **Experience Builder Page**, then click ![Lookup magnifying glass icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/lookup.png) and select **Forgot Password**.
    - To use a custom Visualforce Page, select **Visualforce Page**, then click ![Lookup magnifying glass icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/lookup.png) and select a Visualforce page.
5. For Reset Password, select a page type.
    
    - To use the Default Page, select **Default Page**
    - To use a custom Visualforce Page, select **Visualforce Page**, then click ![Lookup magnifying glass icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/lookup.png) and select a Visualforce page. Be sure that your site’s Reset Password page and your site’s login page use different Visualforce pages.
6. Save your settings.
7. To view your changes, open your site URL in a private (incognito) browser and click the Forgot Password link, then follow the prompts to reset your password.

#### See Also

- [Customize Code for Lightning Components on Login Pages](https://help.salesforce.com/s/articleView?id=experience.networks_custom_login_self_reg_lightning.htm&release=264.0.0&type=5 "To add custom logic to the Login pages in Experience Builder sites, customize the Lightning component for those pages.")
- [Set Up Dynamic URLs with Experience Workspaces](https://help.salesforce.com/s/articleView?id=experience.external_identity_dynamic_set_up_reg_page.htm&release=264.0.0&type=5 "You set up dynamic URLs for your login experience from the Login & Registration page of the Administration workspace. Create dynamic URLs by including a placeholder that resolves at run time. Implement the dynamic URLs for the logo and right-frame content on the pages used to log in, verify identity, reset passwords, and self-register.")
- [Customize Login, Self-Registration, and Password Management for Your Experience Cloud Site](https://help.salesforce.com/s/articleView?id=experience.networks_customize_login.htm&release=264.0.0&type=5 "Configure the default login, logout, password management, and self-registration options for your site. Or customize the behavior with Apex and Visualforce or Experience Builder (Site.com Studio) pages. You can also use dynamic URLs to brand your pages at run time.")