---
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title: What Is Experience Cloud?
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portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/exp_cloud_basics_what.md
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description: With Salesforce Experience Cloud you can build CRM-powered experiences quickly and easily. Experience Builder, Salesforce CMS, Mobile Publisher, and a suite of web apps join to help you create robust, customized sites for your every use case.
products:
  - Experiences
release: "264"
---
# What Is Experience Cloud?

With Salesforce Experience Cloud you can build CRM-powered experiences quickly and easily. Experience Builder, Salesforce CMS, Mobile Publisher, and a suite of web apps join to help you create robust, customized sites for your every use case.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

With Experience Cloud, customers and partners can build digital experience platforms to host marketing and corporate sites, partner portals, support forums, web applications, and more. You can start from a selection of prebuilt templates. Use the Customer Service template to build a self-service experience where your customers can help each other, which increases case deflection and user engagement. Create portals where customers can process insurance claims, access their healthcare information, schedule vaccine appointments, and purchase products from stores. Customers can process warranties and self-service claims on automobiles. Companies can manage inventory and make purchases. Use the Salesforce platform to extend the power of CRM data to partners so that they can manage channel accounts and boost products with marketing campaigns.

## Build Your Site, Your Way

Whether you’re an admin, designer, or developer, Experience Cloud makes it easy to work the way you want. You can:

- Create customized sites using no-code, point-and-click tools and prebuilt templates, themes, and components.
- Build custom components, apps, and processes using low-code tools for interactive development and automation.
- Develop customized, enterprise-level sites and portals programmatically. Update sites quickly, using your preferred pro-code development tools such as Salesforce Extensions for VS Code, Salesforce CLI, or your favorite IDE or text editor.

To learn more about the versatile ways that you can use Experience Cloud, watch: