---
schema_version: "1"
id: 6e6117b8f07aa23fd648e08a286859b25e4bddfa05767139b7f61279ba6daf69
title: Enable Notifications in Experience Builder Sites
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/community_builder_enable_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.community_builder_enable_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f6476df50f4455949e8acea0dbccd169b3dbe7e59f1fd1d09b624d5e2cb384c5
description: With Global Notifications, your members receive messages wherever they’re working, whether in their sites or in their apps. Members receive notifications on any screen—mobile, tablet, and desktop. This functionality is available in Experience Builder sites based on Customer Service (Napili), Partner Central, and any Lightning Bolt solutions.
products:
  - Experiences
release: "264"
---
# Enable Notifications in Experience Builder Sites

With Global Notifications, your members receive messages wherever they’re working, whether in their sites or in their apps. Members receive notifications on any screen—mobile, tablet, and desktop. This functionality is available in Experience Builder sites based on Customer Service (Napili), Partner Central, and any Lightning Bolt solutions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d114904e70">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d114904e70 ">To create permission sets:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d114904e70 ">Manage Profiles and Permission Sets</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d114904e70 ">To assign a permission set to a user:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d114904e70 ">Assign Permission Sets</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d114904e70 ">To create, customize, or publish a site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d114904e70 ">Create and Set Up Experiences AND View Setup and Configuration</td>

          </tr>
        </tbody>
      </table>

![Notifications in communities](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/community_builder_notif.png)

All events that trigger notifications are supported. Members can even trigger notifications on record feeds. For example, an internal member can trigger a notification from the Salesforce org by @mentioning an external member on a lead or opportunity. When a member clicks a notification, the originating detail page or other appropriate location is displayed for easy collaboration across sites and apps.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/images/icon_note.png)

Note

- If you use the Build Your Own (Aura) template, create the Feed Detail page so you can see notifications.
- Replies on threaded discussions only trigger notifications for the post owner.

By default, the Notifications icon is hidden in existing sites and displayed in new sites.

1. In Experience Builder, click ![Settings](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-communities-264-0-0-production-enus/bf7df212-91a1-4fa3-a007-4d6f3e3b470b/communities/images/community_builder_settings.png) on the left sidebar and then click **Theme**.
2. For the default Customer Service theme layout, show or hide Notifications for your members by selecting **Hide Notifications icon in site header**.

- **[Manage Your Site Email Notifications](https://help.salesforce.com/s/articleView?id=experience.networks_manage_email_notifications.htm&release=264.0.0&type=5)**  
    Use email notifications to keep up with important updates in your Experience Cloud sites.