--- schema_version: "1" id: 8422347eb0dea144a2c5eb51eb79de986a602ea2c29b28eb5c7a1c5faf4a2fa3 title: Work with Chatter Posts collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_posts_parent.md canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_posts_parent.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: e3aacb0350975ae42b6a8db797f0b433919b813947e712e3c77bfa14d421d02f description: Share information and collaborate in Chatter with other people inside and outside your organization. Chatter posts, tracked changes, and comments don’t count toward your org’s data storage allowance. products: - Experiences release: "264" --- # Work with Chatter Posts Share information and collaborate in Chatter with other people inside and outside your organization. Chatter posts, tracked changes, and comments don’t count toward your org’s data storage allowance. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png) Note Beginning in Summer ’26, Chatter is turned off by default in all new orgs. For any features in these orgs that require access to Chatter functionality or the Chatter APIs, turn on Chatter by going to **Setup** | **Chatter Settings** and selecting **Enable**. For details, see [Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_default_off.htm&type=5&language=en_US). - **[Chatter Posting Overview](https://help.salesforce.com/s/articleView?id=experience.collab_feed_posting.htm&release=264.0.0&type=5)** Use the Chatter publisher to post, comment, ask questions, and create polls. - **[Chatter Post Visibility](https://help.salesforce.com/s/articleView?id=experience.collab_post_visibility.htm&release=264.0.0&type=5)** Learn where you can post in Chatter, who can see your posts, and whose posts you can see. - **[Anatomy of a Chatter Post](https://help.salesforce.com/s/articleView?id=experience.collab_feed_post_anatomy.htm&release=264.0.0&type=5)** Here’s a quick look at all the information that surrounds a typical Chatter post in Lightning Experience. - **[Characteristics of Chatter Counts](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_counts.htm&release=264.0.0&type=5)** There are a few ways to determine how many people are looking at a Chatter post. There’s the view count, the Seen by count, and the counts you find in the Interaction Count Report. Although there’s crossover in terms of what’s being counted, the counts for a given post can be different for each type. Let’s examine why. - **[Mute a Chatter Post](https://help.salesforce.com/s/articleView?id=experience.collab_feed_mute.htm&release=264.0.0&type=5)** Mute a Chatter post to stop receiving notifications about it. - **[Tips for Deleting Chatter Feed Posts and Comments](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_posts_delete.htm&release=264.0.0&type=5)** Here are some useful things to know about deleting posts and comments in a Chatter feed. - **[Draft Posts in Chatter](https://help.salesforce.com/s/articleView?id=experience.collab_draft_posts.htm&release=264.0.0&type=5)** Save Chatter posts as drafts and access them later to edit, publish, or delete. - **[Live Chatter Feeds](https://help.salesforce.com/s/articleView?id=experience.collab_group_live_feed.htm&release=264.0.0&type=5)** When you’re in a group in Lightning Experience, the Chatter feed is live. Live feeds offer posts and comments right as they’re posted, without requiring a page refresh. - **[Live Chatter Comments](https://help.salesforce.com/s/articleView?id=experience.collab_live_comments.htm&release=264.0.0&type=5)** In Lightning Experience Chatter feeds, comments are live—they appear when they’re posted, without requiring a page refresh. - **[Mention People and Groups in Chatter](https://help.salesforce.com/s/articleView?id=experience.collab_feeds_mentions.htm&release=264.0.0&type=5)** A great way to get someone’s attention or to share a post with a group is to mention them. - **[Link to a Record from a Chatter Post or Comment](https://help.salesforce.com/s/articleView?id=experience.collab_feed_slashrecord.htm&release=264.0.0&type=5)** After a little administrative setup, you can link to a recently viewed record from a Chatter post or comment. In the Chatter publisher, enter a forward slash (/) and start typing the record name. You can link to any record type that’s enabled for your org, such as work records, accounts, opportunities, and cases. Link to up to 25 records in each post or comment. - **[Who Can See My Attached Files and Links in Chatter?](https://help.salesforce.com/s/articleView?id=experience.collab_attachments.htm&release=264.0.0&type=5)** Share files and links with people by attaching them to Chatter posts or comments. - **[Attach Files and Links to Chatter Posts](https://help.salesforce.com/s/articleView?id=experience.collab_attach_parent.htm&release=264.0.0&type=5)** Share files and links from Salesforce or from your computer by attaching them to Chatter posts or comments. - **[Polls](https://help.salesforce.com/s/articleView?id=experience.collab_feed_polls.htm&release=264.0.0&type=5)** A poll contains a question and a list of possible replies. Poll your users and let them vote on their favorite response. People with access to the feed where the poll is posted cast their votes by selecting a reply. - **[Topics List](https://help.salesforce.com/s/articleView?id=experience.collab_topics_overview.htm&release=264.0.0&type=5)** Use the Chatter topics list to see the topics that people are talking about in your organization. All topic names appear in this list, including topics that are used solely in private groups or on records. - **[Share a Chatter Post](https://help.salesforce.com/s/articleView?id=experience.collab_feed_sharing_post.htm&release=264.0.0&type=5)** Sharing lets you quickly copy a public post to your profile or a group. This feature is available in Salesforce Classic and Lightning Experience.