---
schema_version: "1"
id: 3c2c1562018851ed7dbd31799e40acc8ea8deeae98236da819cd033b24de0651
title: Create Chatter Groups
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_group_creating.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_group_creating.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7c9422bb91b421a663f78e0ba362ed388ffca24825c4ffa1ec9f1fdd05118128
description: Create public, private, and unlisted Chatter groups to collaborate with your teams and work together on projects.
products:
  - Experiences
release: "264"
---
# Create Chatter Groups

Create public, private, and unlisted Chatter groups to collaborate with your teams and work together on projects.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Group</strong>, <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, <strong>Developer</strong>, and <strong>Contact Manager</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d37036e84">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d37036e84 ">To create groups</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d37036e84 ">Create and Own New Chatter Groups</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png)

Note If you want to prevent some users from creating groups, you can do so by editing the user’s assigned profile. The permission “Create and Own New Chatter Groups” controls a users ability to create groups (public, private, or unlisted). The permission is enabled by default, but administrators can disable it on select user profiles. After an administrator disables this permission, a user with the affected profile can no longer create or be assigned as owner of new Chatter groups.

If the user was already the owner of any groups, that ownership is not revoked.

1. Click the Groups tab.
    
    If you don’t see the Groups tab, open the App Launcher, search for groups, and click your result.
2. On the Groups list page, click **New Group**, and enter a group name and description.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png)
    
    Note Group names must be unique across public and private groups. Unlisted groups don’t require unique names.
    
    In Experience Cloud sites, both public and private group names must be unique within the site.![New Group button in Groups area](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/chatter_group_create.png)
3. Select an access level for your group.
    
    - Public—Anyone can see and add posts, comments, and files. Anyone can join.
    - Private—Only group members can see and add posts, comments, and files. People must ask to join, and the group's [owner or managers](https://help.salesforce.com/s/articleView?id=experience.collab_group_roles_overview.htm&release=264.0.0&type=5 "The actions that you can perform in a Chatter group depend on whether you’re a member, owner, or manager of the group.") must add them. Users with the “Modify All Data” and “View All Data” permission can see group posts, updates, and files across the organization. Users with the “Manage All Data” permission can also join private groups directly and change group settings.
    - Unlisted—Only group members and users with the “Manage Unlisted Groups” permission can see and add posts, comments, and files. People can’t ask to join. The group’s owner or managers must invite them. Unlisted groups offer [more privacy](https://help.salesforce.com/s/articleView?id=experience.collab_unlisted_groups_overview.htm&release=264.0.0&type=5 "Unlisted Chatter groups offer more privacy compared to private Chatter groups. Only group members and users with the Manage Unlisted Groups permission can access unlisted groups in list views, feeds, and search results.") . Nonmembers can’t see or access unlisted groups in list views, feeds, and in search results. Unlisted groups aren’t available by default; your administrator must enable them for your organization.
    
    To allow customers to join a private or unlisted group, select **Allow Customers**. In Salesforce Classic, you can identify groups with customers by the orange upper left corner of the group photo. In Lightning Experience, you can identify groups that allow customers by a caption on the group page’s banner. If you allow customers in a group, you can't change the group access level later.
    
    If your Salesforce admin has enabled group archiving, you can change the automatic archiving settings for the group. Disable automatic archiving only if a group must remain active always, despite extended periods of inactivity.
4. Save your changes.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_note.png)

Note You [own](https://help.salesforce.com/s/articleView?id=experience.collab_group_roles_overview.htm&release=264.0.0&type=5 "The actions that you can perform in a Chatter group depend on whether you’re a member, owner, or manager of the group.") the groups that you create. To assign a new owner, finish creating the group, then [edit the group settings](https://help.salesforce.com/s/articleView?id=experience.collab_group_editing.htm&release=264.0.0&type=5 "To change a Chatter group’s owner, edit group settings. Only the current group owner and people with the Modify All Data permission can change the owner.").