---
schema_version: "1"
id: 024a8c63107c5776b007e07bdd5429b99f1e4e05a410620b27704c34cc50dc4b
title: Install Chatter Desktop
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_desktop_installation.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_desktop_installation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f653311996e73c5ea56f21f2e10bfc0b1c363f5a5861f82d56d22ab0288be73f
description: Chatter Desktop was retired in June 2018.
products:
  - Experiences
release: "264"
---
# Install Chatter Desktop

Chatter Desktop was retired in June 2018.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Group</strong>, <strong>Enterprise</strong>, <strong>Professional</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, <strong>Contact Manager</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png)

Important Chatter Desktop was retired in June 2018. For more information, see [Chatter Desktop Retirement](https://help.salesforce.com/articleView?id=000267581&type=1&language=en_US).

Salesforce provides two Chatter Desktop installers: a standard version for individual installations and a managed version for enterprise deployments.

The following are the minimum requirements for using Chatter Desktop:

- Windows
    - 2.33 GHz or faster x86-compatible processor, or Intel Atom™ 1.6 GHz or faster processor for netbook devices
    - Microsoft® Windows® XP, Windows Server® 2003, Windows Server 2008, Windows Vista® Home Premium, Business, Ultimate, or Enterprise (including 64-bit editions) with Service Pack 2, or Windows 7
    - 512 MB of RAM (1 GB recommended)
- Mac
    - Intel® Core™ Duo 1.83 GHz or faster processor
    - Mac OS X v 10.5, 10.6, or v10.7
    - 512 MB of RAM (1 GB recommended)

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png)

Important Chatter Desktop uses Adobe® Integrated Runtime (AIR®), Adobe's cross-platform runtime environment for desktop applications, and runs only on operating systems that Adobe AIR supports. Chatter Desktop doesn’t run on operating systems that Adobe AIR doesn’t support, such as 64-bit Linux. See the Adobe website for information on Adobe AIR.

The standard version:

- Requires administrator privileges on your machine
- Doesn’t require administrator privileges in Salesforce
- Automatically installs the required version of Adobe® Integrated Runtime (AIR®)
- Requires acceptance of an end-user license agreement when Chatter Desktop first launches
- Posts “Installed Chatter Desktop” to Chatter when Chatter Desktop first launches
- Periodically checks Salesforce for new versions

To install the standard version:

1. From your personal settings, enter Chatter Desktop in the Quick Find box, then select Chatter Desktop.
2. Click the **Download Now** badge.
3. Follow the on-screen instructions.

Administrators can disable the Chatter Desktop download page and block users from accessing Chatter Desktop.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/images/icon_important.png)

Important Chatter Desktop uses Adobe® Acrobat® Reader to preview PDF files. Before you preview files with Chatter Desktop, download Adobe Acrobat from [Adobe's website](http://www.adobe.com/products/acrobat/readstep2.html), install it, and open it at least once to complete the installation.

#### See Also

- [Uninstall Chatter Desktop](https://help.salesforce.com/s/articleView?id=experience.collab_desktop_uninstall.htm&release=264.0.0&type=5 "How to uninstall Chatter Desktop.")