---
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title: Chatter Questions Overview FAQ
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_chatter_questions_faq.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_chatter_questions_faq.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b15425a93226195bdd35c5e7dc5b7e574e0a47be0b4d02f8914fa5cec8207b2b
description: Chatter Questions lets users in Salesforce and Experience Cloud sites ask questions in the feed. Here are some common questions about the feature.
products:
  - Experiences
release: "264"
---
# Chatter Questions Overview FAQ

Chatter Questions lets users in Salesforce and Experience Cloud sites ask questions in the feed. Here are some common questions about the feature.

Why use Chatter Questions instead of asking my question in a regular Chatter post?

Asking a question in Chatter saves you time. When you ask a question, similar questions and articles appear as you enter your question (Salesforce Classic and sites only). Chances are that someone already asked the same question, and it could have many answers or a best answer. Chatter Questions harnesses the value of existing content in Chatter.

Can I filter the Chatter feed to show only questions?

Yes, in Salesforce Classic. At the top of your Chatter feed, click ![Feed filter drop-down button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/chatter_feed_dropdown_arrow_large.png) next to **Show** and select **Questions**.

Can I search for questions in Chatter?

Yes. Use the Search This Feed button (![Find in feed button](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/find_in_feed_icon_inline.png)) at the top of your Chatter feed. Questions are included in the feed search results.

Is Chatter Questions available in the Salesforce mobile app?

No.

What happens when someone asks a question?

Their question appears in the Chatter feed for their followers or the person or group they asked the question of. An email notification is also sent to the person or group they asked the question of. After a user asks a question, other users can then answer the question directly in Chatter.

Who can select a best answer for a question?

The person who asked the question and moderators can select the best answer for a question. Moderators can be the Chatter moderator or the site moderator. Your Salesforce administrator can also select the best answer for a question. For details, see [Select a Best Answer for a Question in Chatter](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_questions_best_answer.htm&release=264.0.0&type=5 "One of the advantages of asking a question in Chatter is that users can select the best answer. When a question has a best answer, users can quickly resolve an issue by going directly to the best answer.").

Can I track Chatter Questions use and adoption in my Salesforce organization?

Yes, in Salesforce Classic and sites. For details, see [Track Use of Chatter Questions in Your Salesforce Organization and Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_questions_reporting.htm&release=264.0.0&type=5 "Keep tabs on the use and adoption of Chatter Questions in your organization or sites with reports and dashboards.").

#### See Also

- [Display Similar Questions and Articles in Chatter](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_questions_deflection.htm&release=264.0.0&type=5 "In Salesforce Classic, you can reduce duplicate content by showing similar questions and relevant Salesforce Knowledge articles. In Chatter, potential answers pop open as the user asks a question. In Experience Cloud sites with Chatter, question deflection features are available through Experience Builder components.")
- [Track Use of Chatter Questions in Your Salesforce Organization and Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=experience.collab_chatter_questions_reporting.htm&release=264.0.0&type=5 "Keep tabs on the use and adoption of Chatter Questions in your organization or sites with reports and dashboards.")