---
schema_version: "1"
id: a9d6cfe416217aac7a628c3c1960448f3dd6aa4185de24b2491fd33cf2d2584e
title: Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/experience/264-0-0/collab_chatter_default_off.md
canonical_url: https://help.salesforce.com/s/articleView?id=experience.collab_chatter_default_off.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0abe01adfec29098f6831c29d96aed7f92ab102607124405154827d0a483f3d9
description: Beginning in Summer ’26, Chatter is default disabled in new orgs. In some editions, Salesforce channels are default enabled in new orgs, and in others, admins can turn on this feature. With Salesforce channels, you can use Slack to communicate on record pages in Salesforce. You can still opt to use Chatter to communicate in Salesforce, or you can opt to use Salesforce channels for internal communications and Chatter for external communications. If you have any features that require Chatter functionality or APIs, such as Case Feed or an Experience Cloud site, enable Chatter in Setup.
products:
  - Experiences
release: "264"
---
# Chatter Is Turned Off by Default in New Orgs Beginning in Summer ’26

Beginning in Summer ’26, Chatter is default disabled in new orgs. In some editions, Salesforce channels are default enabled in new orgs, and in others, admins can turn on this feature. With Salesforce channels, you can use Slack to communicate on record pages in Salesforce. You can still opt to use Chatter to communicate in Salesforce, or you can opt to use Salesforce channels for internal communications and Chatter for external communications. If you have any features that require Chatter functionality or APIs, such as Case Feed or an Experience Cloud site, enable Chatter in Setup.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="REQUIRED EDITIONS">
        <caption>REQUIRED EDITIONS</caption>
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Available in:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Salesforce Classic and Lightning Experience (Chatter)</p>
              <p style="margin-bottom:0;">Lightning Experience
                (Salesforce channels)</p>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" rowspan="2" style="vertical-align:top;">Available in:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;"><strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions (Chatter)
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;"><strong>Starter Suite</strong>, <strong>Pro Suite</strong>, <strong>Essentials</strong>, <strong>Professional</strong>,
              <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer
              </strong>editions (Salesforce channels)
            </td>

          </tr>
        </tbody>
      </table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="USER PERMISSIONS NEEDED"><caption>USER PERMISSIONS NEEDED</caption> <colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">To enable Chatter:</td><td class="slds-cell-wrap" style="vertical-align:top;">Customize Application</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">To create a Slack workspace:</td><td class="slds-cell-wrap" style="vertical-align:top;">Salesforce admin</td></tr></tbody></table>

Salesforce channels are enabled by default in orgs created in Starter Suite, Pro Suite, Enterprise, and Unlimited editions. Admins can enable Salesforce channels in existing orgs for the other editions listed, except where Slack is unavailable, such as in Government Cloud and in certain Hyperforce orgs. For more details, see [Salesforce Channels](https://help.salesforce.com/s/articleView?id=slack.slack_salesforce_channels.htm&type=5&language=en_US).

## Changes in Salesforce

When Chatter is turned off, some effects on the org are:

- Salesforce Chatter is unavailable in the App Launcher (1).
- The Follow button (2) and Chatter tab, publisher, and feed (3) are unavailable on record pages.
- Chatter groups and the Groups tab (4) are unavailable.
- Case Feed is unavailable.
- The Customer Community template is unavailable to select when you create an Experience Cloud site.
- Chatter functionality is unavailable on Experience Cloud sites.
- The Chatter APIs are inaccessible.
- If a package from AppExchange relies on Chatter functionality, installing the package can fail.

![Record page in Salesforce that shows Chatter features that are removed from the page when Chatter is turned off](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-experience-collaboration-264-0-0-production-enus/1aab5b5e-c990-4b8c-840a-6fb18af49709/collaboration/images/262_chatter_off.png)

Admins can opt to turn on Salesforce channels for an entire org, or they can add the Slack Lightning web component to whichever objects they choose.

## Turn on Chatter to Access Chatter Features and APIs

To enable Chatter:

1. In Setup, enter Chatter in the Quick Find box and select **Chatter Settings**.
2. Click **Edit**.
3. In the Chatter Settings section, select **Enable** and save your change.

## Adjust Feed Tracking to Control Where Chatter Is Available

When you turn on Chatter, Feed Tracking is enabled for multiple objects across Salesforce. If you plan to use Chatter only for external communications, choose the objects where you want Chatter to appear.

1. In Setup, enter Feed in the Quick Find box and select **Feed Tracking**.
2. For each object listed, select or deselect **Enable Feed Tracking**.
3. For each object where you enable Feed Tracking, select the fields that you want to track.
4. Save your changes.

#### See Also

- [Customize Chatter Feed Tracking](https://help.salesforce.com/s/articleView?id=experience.collab_feed_tracking.htm&release=264.0.0&type=5 "When you enable feed tracking for objects and records, users see updates for the objects and records that they follow in their What I Follow feed. Many objects and fields are tracked by default, but you can further customize feed tracking to include or exclude specific objects and fields.")
- [Chatter Settings](https://help.salesforce.com/s/articleView?id=experience.collab_enable.htm&release=264.0.0&type=5 "Configure various Chatter features and customize the Chatter experience for your users on the Chatter Settings page in Setup.")
- [Salesforce Channels](https://help.salesforce.com/s/articleView?id=slack.slack_salesforce_channels.htm&type=5&language=en_US)